Rosanna Ferraro
La Quinta,CA
Summary
Experienced detail-oriented professional skilled in strategic problem-solving, customer relationship management, financial reconciliations, general ledger accounting, and financial management. Known for exceptional customer service and a reputation for resourcefulness and reliability. Demonstrated ability to develop and nurture strong collaborative relationships, fostering a positive and productive work environment.
Overview
27
27
years of professional experience
Work History
Ticketing Sales Associate
Desert Champions LLC
01.2022 - Current
- Assisted customers locating seat availability
- Engaged with customers to build rapport
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Target
09.2019 - 01.2020
- Helped customers find specific products, answered questions and offered product advice.
- Assisted at sales registers as needed
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Accounting Technician
Desert Sands Unified School District
01.1998 - 12.2014
- Tracked income and expenses for La Quinta High School athletic activities, sales concessions, student store, and campus clubs using accounting software.
- Responsible for all events; ticket sales staffing and training.
- Responsible for student store operations; staffing, stocking, reconciliation of accounts
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Branch Manager
Funders Mortgage
2007 - 2012
- Analyzed applicants' financial status, credit and property evaluations to determine feasibility of determining eligibility.
- Complied applications and paperwork and double-checked for accuracy.
- Submitted applications to Underwriting for loan approval
- Maintained detailed records regarding approved, denied and received loan applications.
- Conducted weekly staff meeting/training sessions
Education
High School Diploma -
Dimond High School
Anchorage, AK01.1972
Skills
- Accounting and bookkeeping
- Expert in customer relations
- Project management
- Team leadership
- Flexible team player
- Detail oriented
Affiliations
DSUSD-CSEA Employee of the Year
Timeline
Ticketing Sales Associate
Desert Champions LLC
01.2022 - Current
Sales Associate
Target
09.2019 - 01.2020
Accounting Technician
Desert Sands Unified School District
01.1998 - 12.2014
Branch Manager
Funders Mortgage
2007 - 2012
High School Diploma -
Dimond High School
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