Rosanna Ferretti

• Increased student enrollment by conducting informative and engaging campus tours for prospective students and their families.
• Enhanced the college''s reputation by maintaining strong relationships with high schools, guidance counselors, and community organizations.
• Streamlined the admissions process for applicants by efficiently managing application materials and accurately entering data into the system.
• Improved decision-making by providing thorough evaluations of applicant files to admissions committees.

The Director of Admissions (the “Director”) is responsible for staffing, training and managing a compliant campus Admissions Team by facilitating the selection and enrollment of qualified student applicants for school admission. Essential day-to-day job responsibilities include: Complying with applicable federal and state laws and regulations, accredited standards, and institutional policies and procedures, including but not limited to those related to student enrollment; Recruiting, training and developing highly talented admissions professionals; Developing referrals and personal leads; Managing lead distribution to Admissions Team; Monitoring the daily/weekly activities of Admissions Team to ensure admissions objectives are met; Conducting second interview of prospective student enrollments; Motivating the Admissions Team to meet its admissions objectives while adhering to the highest ethical standards and compliance requirements; Managing compliance with student enrollment process, including inquiries,phone screens, and interviews; Providing campus and Irvine Support Team with student admissions forecasts; Preparing and managing the department budget; and Other duties as assigned.

Creates Territory Enrollments for 3 campus locations by speaking in High Schools to develop student interest. Conduct High school workshops in 192 High Schools per year. Interview students with their families to see if our programs are a good fit for the students interests. Partner with Guidance counselors through meetings. Analyze statistical recruiting data to provide input where needed. Ensure compliance with policies and procedures, ethical practices, and the guidelines of government and accrediting organizations.Support the administration of the campus locations and development of the college’s business plan by recommending recruiting goals, budgets and staffing plans. assist in college public relations activities. Assist the Director in development and maintenance of government and agency contacts.

• Posted positions through approved recruitment channels.
• Addressed all employee harassment allegations, work complaints and other concerns.
• Conducted exit interviews and verified that employment termination paperwork was completed.
• Supported management in developing and implementing personnel policies and procedures.
• Hired employees and initiated the new hire paperwork process.
• Promptly corresponded with all applicants and coordinated and conducted interviews.
• Led the creation of recruiting plans for all open positions.
• Adapted teaching methods and materials to meet students' varying needs.
• Encouraged students to persevere with challenging tasks.
• Employed a broad range of instructional techniques to retain student interest and maximize learning.
• Communicated with peers, colleagues, administrators and parents to meet and exceed admission goals.

• Directed and coordinated marketing activities and policies to promote programs
• Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations.
• Initiated market research studies and analyzed findings.
• Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
• Analyzed business developments and monitored market trends.
• Completed quarterly forecasting and monthly financial reviews.

Interviewed prospective students and followed up on all admissions inquiries


• Directed the hiring, training and performance evaluations for marketing and sales staff and supervised their daily activities.

• Assisted the diversity recruiter in complying with all corporate policies.
• Supported management in developing and implementing personnel policies and procedures.
• Hired employees and initiated the new hire paperwork process.
• Explained all of the human resources policies, procedures, laws, standards and regulations to each student
• Conducted interviews for new students to align their interests with appropriate career match
• Conducted new students orientations
• Assisted new students through the entire enrollment process
• Met or exceeded budgeted starts by 20% every quarter
• Developed and facilitated job recruitment fairs.
• Promptly corresponded with all applicants and coordinated and conducted interviews.
• Networked with industry contacts, association memberships and associates.

• Established project control procedures such as project forecasts and cash flow projections.
• Established and maintained 28 vendor partnerships.
• Established operational objectives and work plans and delegated assignments to subordinate managers.
• Managed a 4000 square foot office space employing 28 workers.
• Supervised a team of 12 area managers and 58 associates.
• Evaluated staff performance against expectations.
• Monitored weekly, monthly and quarterly achievement goals.
• Created new sales and promotional methods.
• Applied effective marketing concepts to increase revenue.
• Oversaw operations for Martin County

• Calculated quotes and educated potential clients on insurance options.
• Calculated premiums and established payment methods for sales.
• Identified and solicited sales prospects in agency databases.
• Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
• Contributed ideas and offered constructive feedback at weekly sales and training meetings.
• Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
• Handled Executive office complaints and State insurance Dept. Complaints and made decisions based upon compliance.