Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosanna Frady

Chatsworth,Georgia

Summary

Reliable Shipping Clerk promotes productive warehouse functions to meet goals and satisfy customer needs. Excels at managing fast-paced work, inspecting shipments, and resolving issues with vendor representatives. Strong records management and planning abilities.

Overview

4
4
years of professional experience

Work History

Shipping Clerk

C.j Logistics Of America
03.2020 - Current
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Contributed to cost-saving initiatives by identifying opportunities for process improvements within the shipping department''s operations.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.

Customer Service Specialist

C.j Logistics Of America
02.2020 - Current
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Reduced response time for customer inquiries by streamlining communication processes.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Tracked customer service cases and updated service software with customer information.
  • Ensured timely follow-up on pending cases, reducing the number of unresolved issues significantly over time.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

Murray County High School
Chatsworth, GA
2000

Skills

  • Attention to Detail

  • Teamwork and Cooperation

  • Invoice and Manifest Review

  • Shipping Documentation

  • Storage and Supply Management

  • Inventory Counts

  • Quality Assurance

  • Freight Labeling

  • Invoice Preparation

  • Critical Thinking

  • Shipment Tracking

  • Handheld Scanners

  • Effective Communication

Timeline

Shipping Clerk

C.j Logistics Of America
03.2020 - Current

Customer Service Specialist

C.j Logistics Of America
02.2020 - Current

High School Diploma -

Murray County High School

Similar Profiles

CREATE PROFILE
Rosanna Frady