First Aid and CPR
Rosanna Khosho
Medical Receptionist
Schaumburg,Illinois
Summary
Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
3
3
Languages
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Optometrist Assistant
Dr. Miriam Weller O.D
Glenview, IL
08.2003 - 04.2011
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Participated in community vision screenings and outreach programs to promote optometry services.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained client medical history, including medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Maintained detailed records of test results by entering data and patient information into computer.
- Oriented and trained new staff on proper procedures and policies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Communicated with ophthalmic companies to keep inventory at appropriate levels.
- Manage Over 50 patient calls per day.
Education
High School Diploma -
Cactus Highschool
Glendale, Arizona 08.1998 - 05.2001
Associate of Science -
Maricopa Community Colleges - Glendale Community College
Glendale, AZ 08.2001 - 06.2002
Skills
Patient Scheduling
Medical office administration
Detail-oriented
Data management
Professional demeanor
Office management
Multi-line Telephone Systems
Time management
Organization skills
Appointment Scheduling
Reminder calls
Electronic Medical Records
First Aid/CPR
Understanding of medical terminology
Managing patient records
Medical billing and coding
Medical Records Management
Diagnostic equipment expertise
Monitoring patient progress
Payment collection
Good listening skills
Customer Service
Flexible & Adaptable
Multitasking abilities
Software
HIPAA Guidelines
Team Leadership
Database Management
Proficient in Microsoft Office (Word,Excel and Powerpoint)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Weightlifting
Reading
Hiking
Bike Riding
Cooking
Quote
You are never too old to be what you might have been.
George Eliot
Timeline
Optometrist Assistant
Dr. Miriam Weller O.D
08.2003 - 04.2011
Associate of Science -
Maricopa Community Colleges - Glendale Community College
08.2001 - 06.2002
High School Diploma -
Cactus Highschool
08.1998 - 05.2001