Rosanna Mahurin
Rockwall,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Real Estate Agent
Regal Realtors – The Marjorie Bradford Group
2023.08 - Current
- Communicate with clients to understand property needs and preferences
- Schedule and go to showings with buyers
- Generate leads using the Zillow Premier Agent program, social media and open houses
Property Investor/Manager
Self Employed
2022.03 - Current
- Purchase and manage short-term rental/long-term properties.
- Manage house cleaners, maintenance and vendors to make sure short-term rental property is clean, safe, in working condition and fully stocked for guest arrival.
- Administrate dynamic pricing tool software to manage revenue.
- Automate guest check-in and check-out with vacation rental management software, setting up guest message rules for automation.
- Host guests using short-term rental vacation platform software's i.e. Airbnb, VRBO and Booking.com.
- Decorate short term rental and long-term rental property to inspire move in for potential residents.
- Lease to interested prospects.
- Collect income and manage accounting of all bank accounts.
Assistant Manager
The Livingston
2004.10 - 2007.09
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Followed lease procedure from application to closing.
- Maintained good relationships with residents.
- Conducted administrative tasks including answering multi-line phones and filing.
Resident Retention Advocate/ Leasing Professional
The Falls At Highpoint
2004.07 - 2005.06
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking for a 708 unit property.
- Invited prospects to fill out application upon completion of property tour.
- Organized outreach marketing, going out weekly to promote the property to local businesses, colleges and locators. Budgeted and ordered monthly promotions to bring on outings.
- Staged mini models in apartments to inspire move in for potential residents.
- Planned and budgeted the resident retention parties. Hosted monthly resident functions with catered meals, music and prizes.
- Updated web sites with weekly specials and promotions.
- Inspected patios for any violations following up with letters to fix violations.
Education
Champion School Of Real Estate
3721 Mapleshade Ln Plano TX 750752023
Collin County Community College District
2800 E. Spring Creek Pkwy Plano, TX2011
Skills
- Customer service oriented
- Administrative Support
- Detail oriented
- General bookkeeping
- Office organization
- Scheduling and calendaring
- Internet Browsers
- Work well independently
- Flexible schedule
- Goal-oriented
- Outgoing and positive
- Networking
Timeline
Real Estate Agent
Regal Realtors – The Marjorie Bradford Group
2023.08 - Current
Property Investor/Manager
Self Employed
2022.03 - Current
Assistant Manager
The Livingston
2004.10 - 2007.09
Resident Retention Advocate/ Leasing Professional
The Falls At Highpoint
2004.07 - 2005.06
Champion School Of Real Estate
Collin County Community College District
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