Rosanna ricafort
Carteret,NJ
Summary
Reliable medical office personnel offers 20 plus years of experience working in busy settings with high patient volumes.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist
My Whole Child Pediatrics
Jersey City , NJ
04.2022 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Called patients to confirm scheduled appointments and obtain additional details.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
Office Medical Biller
Dr. Thelma Endaya-Aguila
Jersey City , NJ
01.2000 - 03.2022
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Generated reports in order to track payments due from insurance companies or other third party payers.
- Submitted electronic claims to various insurance carriers.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
- Created monthly aging reports to identify delinquent accounts for review by management team.
- Provided training and support to new staff members regarding billing processes.
- Ensured compliance with HIPAA guidelines when handling confidential patient information.
- Reviewed claims for coding accuracy.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Performed insurance verification, pre-certification and pre-authorization.
- Checked claims coding for accuracy with ICD-10 standards.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Education
Some College (No Degree) - Hotel, Motel, And Restaurant Management
Aura College
Philippines Skills
- ICD-10
- ICD-9
- EMR - Medisoft, ATHENA HEALTH And Office Practicum
- Customer Service
- Cash Handling
- Clerical Support
- Mail Sorting
- Appointment Confirmation
- File Organization
- Office Supplies Ordering
- Appointment Scheduling
- Work Prioritization
Timeline
Front Desk Receptionist
My Whole Child Pediatrics
04.2022 - Current
Office Medical Biller
Dr. Thelma Endaya-Aguila
01.2000 - 03.2022
Some College (No Degree) - Hotel, Motel, And Restaurant Management
Aura College
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