Summary
Overview
Work History
Education
Skills
Timeline
Training
References
Training
References
Generic

ROSANNA VIGIL

Summary

Results-oriented professional with a proven track record at The Holiday Bar, skilled in resolving guest complaints and managing dining rooms. Maintained high customer service standards and ensured efficient upkeep of the dining area, enhancing overall dining experiences. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Known for developing efficient processes, upholding high standards, and aligning efforts with organizational goals. Collaborative approach and commitment to excellence are key strengths.

Overview

10
10
years of professional experience

Work History

HOSTESS/WAITRESS/SALES ASSOCIATE

THE HOLIDAY BAR
03.2000 - 09.2002
  • Provided menus to customers and answered questions regarding menu items
  • Assisted in preparing the restaurant for opening and closing shifts
  • Verified reservations and wait times with customers
  • Performed light cleaning duties, such as wiping down tables or sweeping floors
  • Provided excellent customer service by addressing customer needs promptly

OFFICE SECRETARY

ANTIMITE PEST CONTROL
05.1997 - 07.2000
  • Organized and maintained filing systems, both electronically and manually
  • Scheduled appointments, meetings, travel arrangements and conference calls
  • Opened/closed office, posted checks bookkeeping
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; Accounts/payable/receivable

LABEL/CLERK/LINE OPERATOR

JCPENNY WHAREHOUSE
02.1995 - 03.1997
  • Processed customer orders promptly and accurately
  • Maintained accurate records of all goods received and distributed in the warehouse
  • Monitored inventory levels and re-ordered supplies when necessary
  • Inspected outgoing packages for damage before sealing them up for shipment

Front Desk Receptionist

DON JUAN RESTERAUNT
03.1993 - 12.1994
  • Greeted customers warmly and made them feel welcome
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival

Education

GED -

RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT
SANTA ANA, CA
06.2001

Skills

  • Dining room management
  • Seating coordination
  • Guest complaint resolution
  • Food inspections
  • Check payment processing
  • Effective multitasking
  • Phone etiquette
  • Cleaning and sanitation

Timeline

HOSTESS/WAITRESS/SALES ASSOCIATE

THE HOLIDAY BAR
03.2000 - 09.2002

OFFICE SECRETARY

ANTIMITE PEST CONTROL
05.1997 - 07.2000

LABEL/CLERK/LINE OPERATOR

JCPENNY WHAREHOUSE
02.1995 - 03.1997

Front Desk Receptionist

DON JUAN RESTERAUNT
03.1993 - 12.1994

GED -

RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT

Training

  • OWNER & OPERATOR, M.A.W. CHILDREN'S DAY CARE CENTER
  • OWNER, DON JUAN'S RESTAURANT

References

  • WENDY MOONIER, (714) 995-0190
  • DEBBIE PALMER, (909) 709-0639
  • CLIVE HIGGINS, (310) 860-9644, (714) 739-5539

Training

  • OWNER & OPERATOR, M.A.W. CHILDREN'S DAY CARE CENTER
  • OWNER, DON JUAN'S RESTAURANT

References

  • WENDY MOONIER, (714) 995-0190
  • DEBBIE PALMER, (909) 709-0639
  • CLIVE HIGGINS, (310) 860-9644, (714) 739-5539

Similar Profiles

  • April Solorio

    April SolorioApril Solorio

    Bartender at The Holiday BarBartender at The Holiday Bar

  • ANNA NEWMAN

    ANNA NEWMANANNA NEWMAN

    Food Preparation Worker at Holiday Snack BarFood Preparation Worker at Holiday Snack Bar

  • Chastine Ann Elgarico Belarde

    Chastine Ann Elgarico BelardeChastine Ann Elgarico Belarde

    Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah

  • Quitel Charlton

    Quitel CharltonQuitel Charlton

    Resort Hostess/Head Hostess/Waitress at Albany ResortResort Hostess/Head Hostess/Waitress at Albany Resort

  • Anna Threet

    Anna ThreetAnna Threet

    Sales Associate/Hostess/Server at Cracker BarrelSales Associate/Hostess/Server at Cracker Barrel

CREATE PROFILE
ROSANNA VIGIL