Rosanna Ziegler
Cleveland
Summary
Organized and detail-oriented professional with experience in e-commerce, social media management, personal styling, and home management. Skilled in coordinating logistics, managing multiple projects, and optimizing workflows for efficiency. Adept at planning schedules and overseeing digital operations. Strong problem-solving abilities and a commitment to organization and accuracy.
Overview
4
4
years of professional experience
Work History
E-Commerce & Social Media Specialist
KM Luxury LLC
11.2024 - Current
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
Home Manager and Nanny
Erin Murphy
09.2022 - 09.2023
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
- Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
Personal Stylist
Stitch Fix
04.2021 - 08.2022
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success.
- Developed strong rapport with clients through attentive listening and effective communication, leading to long-term relationships and repeat business.
Education
High School Diploma -
Hearts For Jesus Christ
Cleveland, OH06-2018
Skills
- Social media strategy
- Content marketing
- Social media marketing
- Performance tracking
- Content scheduling
- Company branding
- Web analytics
- Content development
Timeline
E-Commerce & Social Media Specialist
KM Luxury LLC
11.2024 - Current
Home Manager and Nanny
Erin Murphy
09.2022 - 09.2023
Personal Stylist
Stitch Fix
04.2021 - 08.2022
High School Diploma -
Hearts For Jesus Christ
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