Rosanne McGovern

Owner/Operator

Prism Specialties Metro NY/NJ

Whippany

01.2021 - Current

Performed water extraction and drying procedures on affected materials.
Conducted mold remediation and ensured safety protocols were followed.
Documented project progress and maintained accurate records of work performed.
Collaborated with insurance adjusters to assess damage and plan restoration steps.
Trained new technicians on restoration techniques and safety procedures.
Coordinated with clients to explain processes and address concerns effectively.
Maintained inventory of restoration supplies and ordered as needed.
Provided restoration services for structures that have been damaged by fire, mold, water and weather.
Maintained a safe working environment by following all safety protocols.
Removed debris from affected areas with vacuums and other tools.
Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
Applied treatments such as sealants and fungicides to prevent further damage.
Attended training sessions to stay up-to-date on best practices for restoration services.
Responded promptly to emergency calls 24 and 7 when required.
Inspected completed restoration to ensure conformance to standards.
Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
Developed strategies for restoring damaged items such as furniture, electronics, and documents.
Performed regular maintenance checks on all equipment used during restorations.
Documented progress throughout the restoration process by taking photographs.
Provided customers with estimates for the cost of restoration services.
Collaborated with other technicians on complex projects involving multiple trades.
Tracked inventory of supplies needed for job completion and placed orders as necessary.
Used sanitizers and cleaning supplies to clean textiles, wood, glass, pottery and model figures.