Rosarina Abreu Bautista
New York,NY
Summary
Dynamic and results-oriented professional with a proven track record at Falcon Perspectives Inc., where I excelled in office administration and customer service. Skilled in managing sensitive information and streamlining business processes through effective communication and Quickbooks proficiency. Demonstrated ability to enhance organizational efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work History
Secretary Receptionist
Falcon Perspectives Inc.
11.2010 - 06.2013
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Forest Hills High School
Forest Hills, NYSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- File management
- Multi-line phone systems
- Quickbooks
- Supply ordering
Languages
English and Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Secretary Receptionist
Falcon Perspectives Inc.
11.2010 - 06.2013
Forest Hills High School
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