Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Rosario Ficklin

Sunnyvale,CA

Summary

Driven and bilingual professional with a proven track record in behavioral modification techniques and inventory tracking. Excelled at Maxim Healthcare by devising innovative problem-solving methods, enhancing client quality of life. Demonstrated exceptional administrative support and social skills development, achieving significant improvements in operational efficiency and client engagement.

Overview

3
3
years of professional experience

Work History

Behavioral Technician Sub

Maxim Healthcare
06.2024 - Current
  • Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.

Lead Warehouse Technician

Canteen Vending
06.2023 - 05.2024
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.

Campaign Canvasser

Humane Society Of Silicon Valley
03.2023 - 05.2024
  • Analyzed customer feedback to identify opportunities for product enhancements.
  • Created and Implemented impactful sales strategies to increase product sales with existing customers.
  • Organized and attended events to promote products and services to potential customers.
  • Responded to customer questions and objections to address concerns and build rapport.
  • Built relationships with customers to support ongoing sales and customer retention initiatives.

Logistics Administrative Assistant

Harbor Frieght Tools
12.2021 - 08.2022
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Performed research to collect and record industry data.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

Opportunity Youth Academy
San Jose, CA
06.2020

Skills

  • Bilingual
  • Social Skills Development
  • Behavior Modification Techniques
  • Scheduling Coordination
  • Administrative Support
  • Appointment Coordination
  • Data Entry
  • Recordkeeping
  • Persuasion techniques
  • Sales experience
  • Daily Reporting
  • Inventory Tracking

Additional Information

  • Worked for a temporary agency in Intuitive Surgical as an assembly technician.
  • BLS/CPR certified

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Behavioral Technician Sub

Maxim Healthcare
06.2024 - Current

Lead Warehouse Technician

Canteen Vending
06.2023 - 05.2024

Campaign Canvasser

Humane Society Of Silicon Valley
03.2023 - 05.2024

Logistics Administrative Assistant

Harbor Frieght Tools
12.2021 - 08.2022

Opportunity Youth Academy

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Rosario Ficklin