Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance. Bilingual.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Specialist
Carlsbad Municipal Schools
10.2024 - 03.2025
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Administration Clerk
Dexter Municipal Schools
08.2023 - 06.2024
Compiled statistical data and generated reports using spreadsheet applications.
Handled petty cash transactions accurately reconciling accounts at the end of each month.
Handled incoming phone calls and answered questions from callers.
Established and maintained standard office procedures to achieve demanding targets.
Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Secretary for School Board
Dexter Municipal Schools
08.2023 - 06.2024
Answered incoming calls promptly and professionally, routing messages as needed.
Greeted visitors warmly upon arrival at the office; provided friendly customer service.
Performed data entry and generated reports.
Performed data entry tasks accurately with a high level of speed and accuracy.
Developed and maintained effective working relationships with clients, vendors, and staff.
Maintained organized calendar of important meetings and events.
Developed and implemented efficient filing systems to organize documents for easy retrieval.
Composed professional correspondence such as letters, memos, emails.
Facilitated requests by answering or referring customer inquiries in person or on telephone.
Scanned documents into electronic format for storage in databases or other applications.
Provided administrative support to executive team with excellent attention to detail.
Organized office supplies inventory to ensure timely ordering of materials when necessary.
Maintained office supplies inventory by checking stock and placing orders.
Drafted, proofread, and edited confidential correspondence and documents.
Social Worker
Income Support/ECECDC
07.2018 - 07.2023
Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Responded quickly to meet customer needs and resolve problems.
Committed to delivering excellent customer service while working in a fast-paced environment.
Focused on learning new skills and staying updated with industry changes.
Participated in ongoing training to enhance own job skills and knowledge.
Provided efficient and courteous service to customers at all times.
Met deadlines while maintaining high-quality deliverables.
Managed and coordinated multiple projects while ensuring timely completion.
Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
Identified ways to improve efficiency in operations and implemented process changes.
Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
Experienced with social media and communications platforms.
Performed general maintenance and repair.
Developed departmental objectives, budgets, policies, procedures, and strategies.
Maintained accurate documentation of clinical activities, including progress notes, incident reports, and discharge summaries.
Developed and maintained effective relationships with clients, families, and other professionals.
Assisted in obtaining resources from social, health, and welfare agencies to meet needs of residents.
Interviewed residents and families to obtain social history and determine needs for services.
Social Worker
Head Start Artesia
01.2014 - 06.2016
Maintained accurate documentation of clinical activities, including progress notes, incident reports, and discharge summaries.
Developed and maintained effective relationships with clients, families, and other professionals.
Assisted in obtaining resources from social, health, and welfare agencies to meet needs of residents.
Interviewed residents and families to obtain social history and determine needs for services.
Demonstrated cultural sensitivity when working with diverse populations from different ethnic backgrounds.