Summary
Overview
Work History
Education
Skills
Timeline
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Rosario Medina Dorantes

Santa Ana,CA

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Del Taco
01.2015 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

Assistant Nurse - Nurse

Alta Tech Academy
Golden West St.
10.2023

Skills

  • Staff Training and Development
  • Staff Development
  • Strategic Planning
  • Consulting
  • Team Motivation
  • Money Handling

Timeline

Assistant Manager

Del Taco
01.2015 - 10.2023

Assistant Nurse - Nurse

Alta Tech Academy

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Rosario Medina Dorantes