Rosario Seoane
Doral,FL
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Terrace Of Hialeah
04.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Admissions Assistant
Villa Maria Nursing Center
01.2019 - 04.2019
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Associate of Arts - Associate of Arts
Miami Dade College
Hialeah, FLHigh School Diploma -
Hialeah High School
Hialeah, FL05.2017
Skills
- Security Awareness
- Business Administration
- Telephone Skills
- Document Control
- Multi-Line Telephone Systems
- Mail Handling
- Customer and Client Relations
- Time Management
- Organization and Efficiency
- Data Inputting
- Schedule Management
- Office Administration
- Microsoft Office
- Visitor Check-In
- Greet Visitors
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Terrace Of Hialeah
04.2019 - Current
Admissions Assistant
Villa Maria Nursing Center
01.2019 - 04.2019
Associate of Arts - Associate of Arts
Miami Dade College
High School Diploma -
Hialeah High School
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