Rosario Urao
Daly City,CA
Summary
Compassionate Certified Nursing Assistant with proven success at Seton Hospital, enhancing patient satisfaction through empathetic care and effective communication. Skilled in vital sign monitoring and patient mobility assistance, I foster positive relationships and advocate for patient needs, ensuring dignity and comfort in all interactions.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Seton Hospital
Moss Beach, CA
02.2022 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
Certified Nursing Assistant
Jewish Home Of San Francisco
02.2016 - 08.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Paraprofessional
Spectrum School
Pacifica, CA
11.2016 - 02.2017
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Cashier/Merchandiser Clerk
Target/Colma
Daly City, CA
11.2014 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Computer Secretarial
Cora Doloroso Career Center
Manila Philippines09-1989
Roosevelt Memorial High School
Manila, Philippines04-1985
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Bedside manner
- Dressing assistance
- Safety precautions
- Recording vital signs
- Electronic charting
- Patient-focused care
- Mobility assistance
- Companionship and emotional support
- Feeding assistance
- Positioning patients
- End-of-life care
- Patient lifting
- Transfer techniques
- Urinary catheter care
- Ambulation assistance
- Healthcare ethics
- Patient relationship building
- Responding to emergencies
- Transporting patients
- Supporting personal needs
- Maintaining privacy
- Specimen collection
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
Personal Information
Timeline
Certified Nursing Assistant
Seton Hospital
02.2022 - Current
Paraprofessional
Spectrum School
11.2016 - 02.2017
Certified Nursing Assistant
Jewish Home Of San Francisco
02.2016 - 08.2021
Cashier/Merchandiser Clerk
Target/Colma
11.2014 - 10.2016
Computer Secretarial
Cora Doloroso Career Center
Roosevelt Memorial High School