Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ROSARIO VENTURA SAAVEDRA

Summary

Experience providing customer support in fast-paced environments. Productive relationship builder: excellent at listening to customer needs and creating solutions that provide value to the customer. An unwavering commitment to customer service with the ability to build productive relationships, resolve complex issues and gain customer trust. Highly dependable, reliable, and able to perform duties independently. Looking to gain experience within healthcare to provide unparalleled service to patients and develop skills necessary for a career in this industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Panda Express
11.2017 - 12.2024
  • Managing Inventory
  • Support the Store Manager
  • Resolving Customer Issues
  • Training new Employees
  • Addressed employee concerns and resolved internal conflicts
  • Participated in hiring and onboarding new employees
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.


Team Member/ Cook / Cashier

Del Taco
11.2017 - 04.2017
  • Kitchen preparation: Preparing workstations, maintaining kitchen equipment, and ensuring the kitchen is clean and organized
  • Ingredient preparation: Checking the quality of ingredients and preparing them using various techniques
  • Cooking: Cooking food using different culinary techniques
  • Food presentation: Arranging food to ensure its appealing
  • Food storage: Managing food storage, stock, and ingredient orders

Education

St. Jude Nursing School
Los Angeles, CA
01-2025

High School Diploma -

Raul Porras Barrenechea
12.2011

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff training and development
  • Task delegation
  • Conflict resolution
  • Sales growth
  • Sales reporting
  • Multitasking and organization
  • Workplace safety compliance
  • Product and service sales
  • Financial reporting
  • Reporting and documenting
  • Customer service and satisfaction
  • Active listening

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Assistant Manager

Panda Express
11.2017 - 12.2024

Team Member/ Cook / Cashier

Del Taco
11.2017 - 04.2017

High School Diploma -

Raul Porras Barrenechea

St. Jude Nursing School

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ROSARIO VENTURA SAAVEDRA