Rosario Villeda
Corewell Health
Grand Rapids
2
Languages
1
Certification
6
years of professional experience
Dedicated OB Technician with a strong work ethic at Corewell Health, skilled in sterile techniques and patient care. Proven ability to enhance safety protocols and manage medical supplies effectively. Recognized for teamwork and problem-solving, ensuring optimal patient experiences in high-pressure environments. Committed to maintaining confidentiality and delivering exceptional service.
Work History
OB Technician
1 Year 8 Months- Collaborated with healthcare team to support patient care and ensure safety protocols were followed.
- Prepared and maintained sterile environments for obstetric interventions and examinations.
- Managed inventory of medical supplies, ensuring availability for routine procedures and emergencies.
- Prepared patients for surgery by sanitizing the operating room and organizing required tools.
Unit Secretary, Labor and Delivery
1 Year 8 Months- Safeguarded confidential patient information through adherence to HIPAA regulations when handling sensitive material.
- Created a welcoming atmosphere for patients and their families while managing visitor access according to hospital guidelines.
- Promoted patient safety by proactively identifying potential issues or discrepancies in medical documentation.
- Performed various administrative tasks by filing, copying and faxing documents.
ICU Unit Secretary
1 Year- Managed patient admissions and discharges, ensuring accurate data entry and documentation.
- Coordinated communication between medical staff, patients, and families to facilitate smooth operations.
- Monitored inventory of medical supplies, placing orders as needed to maintain adequate stock levels.
- Maintained confidentiality of patient records while handling sensitive information with discretion.
Customer Service Representative
2 Years- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to improve service delivery standards.
- Implemented best practices for handling high-volume customer interactions efficiently.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma
Skills
Patient care
Sterile techniques
Strong work ethic
Customer service
Teamwork and collaboration
Problem-solving
Attention to detail
Certification
- BLS Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
OB Technician
Corewell Health
01.2025 - CurrentRead More
Unit Secretary, Labor and Delivery
Corewell Health
05.2023 - 01.2025Read More
ICU Unit Secretary
Corewell Health
05.2022 - 05.2023Read More
Customer Service Representative
Amway
11.2020 - 11.2022Read More
Gowdwin Heights High School
High School Diploma
Read More