Rosario Villegas

Surprise,Az

Summary

Ability to promote primary care as a medical assistant with youth/pediatrics and adults and parents ; Ages 2-18 and Adults as a source of mental health services, particularly among patient populations who receive disparate mental health care. Piloted a brief training to enhance the ability of MAs to have therapeutic encounters with Latino families who have mental health concerns in primary care.

Explaining and addressing the mental health needs of Latino families in pediatric primary care between providers and parents with challenging language barriers and cultural differences.

Overview

years of professional experience

Certification

Work History

Medical Assistant /Clinical Office Manager

NewU Wellness Clinic

Goodyear , AZ

06.2018 - 03.2022

Greeting patients
Orienting patients during clinical visit.
Explaining my role of MA and next steps in visit.
Identifying patients' concerns (those of both parent and child).
Asking open-ended questions to gather information about health and psychosocial problems and checking with both parent and child for “anything else?
Vitals , physical history and medical history and medications.
Encouraging discussion of concerns with PCP . Prompting patient/parent to discuss health and mental health concerns with PCP and reiterating that concerns are appropriate for visit assisting with translation in Spanish for parents with language barriers.

Medical Assistant /Team Leader

Lakeside Medical Clinic/Dmba CR England Global

West Valley , UT

06.2008 - 03.2016

Documented vital signs and health history for patients in clinic.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures and care plan instructions.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Prepared and administered medications to alleviate patient symptoms.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Medical Assistant

First Med Urgent Care

Murray , UT

08.2004 - 09.2008

Provide medical care/first aid within scope of clinic certification under supervision of clinician.
Assist providers in exam rooms
Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature and document all information in patient s chart
Maintain medical records in accordance with established guidelines.
Perform medical screenings such as drug and alcohol, vision, blood pressure, audiograms, respirator and pulmonary function tests.
Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient s chart
Give instructions to patients as instructed by physician or physician assistant
Ensure all related reports, labs and information is filed is available in patients medical records prior to their appointment
Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
Take telephone messages and provide feedback and answers to patient/physician/business calls
Triage and process messages from patients to clinician
Maintain all logs and required checks (i. e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
All other duties as assigned by site clinicians
Maintain clinic inventory, safety checks, and waste management
Ensure compliance with regulatory and corporate guidelines.
Communicate with employees, line management and health care providers on health and fitness-for-duty issues.
Responsible for assuring appropriate access and utilization of healthcare services
Implement wellness and prevention programs
Coordinate activities with Occupational Health, Safety, and Human Resources.
Maintain current knowledge of local hazards, toxicity of materials and relevant emergency medical care.
Contribute in design of controls for injury prevention and health surveillance related to actual and potential hazards in work environment.

Education

Associate of Science - Medical Assistant/Medical Office Mgmt

Concorde Career College

San Bernardino, CA

10.1998

Skills

Patient Assessment
Office Skills
Customer Service
Taking Vital Signs
Medical Administrative Skills
Patient Care

Recording Patient Medical History
DOT Physicals
Diagnostic Testing
Patient Relations
Appointment Scheduling
Check-In and Check-Out Procedures