Rosario "Lyndee" Nierras
Orlando,FL
Summary
Dynamic sales leader and customer service experience at Pottery Barn. Team management and staff training. Proven track record in driving sales and enhancing customer relationships through on brand interior styling and product knowledge. Adept at fostering collaboration and achieving design goals, ensuring brand consistency and operational excellence.
Experience in being 2nd Design Manager skilled in building relationships and communicating concepts. Leads design team strategy to develop and accomplish team goals. Drives initiative and demonstrates excellent organization and communication in fast-paced dynamic environment and collaborates and assists managerial team with designers and sales for greatest potential impact.
Overview
10
10
years of professional experience
Work History
Sales Lead Keyholder /Assistant Design Manager
Pottery Barn
03.2024 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of product, inventory for Pottery Barn.
- Completed store opening and closing procedures.
- Opened and closed store, ie. counting registers, making deposits, petty cash and storing and filing all daily paperwork.
- Assisting associates and design team with projects and goals. Including closing my own design sales and SPH Goals.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Assist in training newly hired sales & design team in upselling techniques.
- In home design service for guests and prospects to help drive them in store, via in home visit or virtual assistance.
- Over 10 years of customer service. (including photography, production and retail client.
- 1 year 3 months experience with WSI Policy and Procedures, loyalty program, product knowledge for Pottery Barn, PBKids/Teens, Dorm and some West Elm. Knowledge in B2B and assisting trade clients.
Creative Director / Fashion Photographer
Lyndee Favis Photography
10.2015 - 04.2024
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Developed style guides to promote consistent branding across projects.
- Directed photo shoots for print and digital media, reviewing each element against client standards and expectations.
- Oversaw implementation of editing, color correction and other post-production processes.
- Collaborated with marketing and advertising teams to maintain brand consistency across campaigns.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Photographed high-quality images for various print and digital projects, model portfolios and agency.
- Edited, toned, captioned, and uploaded photographs for publication.
- Offered image proofs to help clients choose best photos from shoot.
Education
Bachelor of Arts - Interior Design
Assumption College
Manila, PhilippinesSkills
- Strong leadership
- Store operations
- Team management
- Sales proficiency
- Staff training and development
- Product ordering
- Interior Styling
Timeline
Sales Lead Keyholder /Assistant Design Manager
Pottery Barn
03.2024 - Current
Creative Director / Fashion Photographer
Lyndee Favis Photography
10.2015 - 04.2024
Bachelor of Arts - Interior Design
Assumption College
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