Rosario (Rosie) Diaz

Apply specialized knowledge of fundamental Federal Human Resource (HR) position management principles, policies, practices, methods, and analytical techniques utilized in HR management. Able to gather and analyze basic facts and draw conclusions.

Able to communicate factual and procedural information clearly, orally and in writing, effectively communicate with others, gather facts, use effective analytical, and evaluative methods to accurately assess information and formulate solutions to problems and manage several projects simultaneously.

Knowledge in Outlook, Excel spreadsheets, Word, Adobe. Typing speed 65 wpm.

Specialized experience in applying principles, policies, practices, and methods, to provide support to senior specialists by delivering HR services in civilian personnel in recruitment and placement; process and document personnel actions for a wide variety of employee categories involving different forms, different authorities, different action codes, and different regulatory authorities.

Obtain missing data from HR files or the appropriate office; assist employees in preparing paperwork related to HR actions; review finished forms for completeness and adequacy; contact supervisors by telephone to resolve questions before processing final actions; provide information on HR systems, processes and procedures.

Perform recruitment and placement duties, provide position management advisory services, participates in special initiatives, studies and projects, prepare written correspondence and other documentation. Apply a variety of highly structured, human resources work designed to develop broader and more in-depth knowledge and skill to perform higher level assignments.

Work variety of routine work assignments selected by the supervisor or experienced employee who serves as training monitor. Observe and assist higher-graded employees by performing tasks, such as reviewing basic qualifications requirements; analyzing position data; preparing job descriptions; reviewing and applying procedures pertaining to employee relations.

Specialized experience includes: providing support for Human Resources (HR) specialists involved in using HR information systems; in delivering HR services to civilian personnel in recruitment and placement; process and document HR actions for a wide variety of employee categories that involve different forms, different authorities, different action codes, and different regulatory authorities, or additional pay systems. Obtain missing data from HR files or the appropriate office; assist employees in preparing paperwork related to HR actions; review finished forms for completeness and adequacy; contact supervisors by telephone to resolve questions before processing final actions; provide information on HR systems, processes and procedures. Able to consult effectively with co-workers and specialists in other offices and work as a member of a team.

Worked at the Department of Defense level advising Human Resource Offices (HRO) of all Components (Army, Navy, Air Force, National Guard and others) and daily responded to their requests for operational assistance in administration of the Priority Placement Program (PPP) and Automatic Stopper and Referral System (ASARS). Prepared interrogations to determine if registrant missed Priority Placement Program referral due to error or untimely actions by Component HROs. Assisted Specialist in reviewing registrations, collect and completed assorted type of reports, identified and correct data submitted, referred more technical inquiries to senior staff with worldwide customers, colleagues, managers and supervisors. Daily used Outlook, Adobe, Excel spreadsheets and other program required. Responsible for planning and organizing individual work leading to deadline completion, ensure high quality and attention to detail. Strived for best quality and demonstrated critical thinking, resourcefulness and self motivation.