Proven leader with a talent for building strong relationships and a dedication to helping others. Proficient in overseeing operations and elevating customer satisfaction levels, consistently driving efficiency improvements and boosting team productivity. Known for clear communication skills and a reputation for reliability, delivering top-notch service and operational excellence.
Facilitated patient check-in process and ensured completion of medical forms.
Conducted pretests for patients before eye examinations.
Entered patient data into the system.
Increased upsales by offering diverse pretesting options.