Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Rosaura Loza Aviles

Round Rock

Summary

Accomplished Executive Pastry Chef with a proven track record at Omni Hotels & Resorts, enhancing dining experiences through creative desserts and effective team leadership. Skilled in financial management and conflict resolution, I significantly improved marketing strategies and fostered supplier relationships, driving both customer satisfaction and profitability.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

10
10
years of professional experience

Work History

Executive Pastry Chef

Omni Hotels & Resorts
08.2021 - Current
  • Developed creative plated desserts that complemented entrée dishes designed by the executive chef, enhancing overall dining experiences for guests.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cultivated relationships with suppliers to secure premium-quality ingredients at competitive prices.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained pastry-making equipment in good working order and replaced machinery when required to meet quality standards.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Pastry Sous Chef

Kalahari Resorts & Conventions
08.2020 - 08.2021
  • Maintained high-quality standards by conducting regular quality checks on ingredients, storage conditions, and finished products.
  • Managed inventory effectively, ensuring proper stock levels of ingredients necessary for daily operations and special events.
  • Developed custom dessert options for clients with dietary restrictions or preferences, resulting in increased customer satisfaction.
  • Supported catering services by preparing large quantities of desserts while adhering to strict quality standards.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

Pastry Supervisor

Hilton
03.2015 - 03.2020
  • Implemented strict food safety protocols, maintaining a clean and sanitary working space to uphold health standards.
  • Established positive relationships with vendors to secure high-quality ingredients at competitive prices.
  • Managed inventory control, ensuring adequate supplies for daily operations and reducing waste.
  • Reduced operational costs through effective resource management and waste reduction initiatives.

Education

Associates -

Austin Community College
Austin, TX

Skills

  • Time management
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Customer service
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Financial management
  • Coaching and mentoring

Accomplishments

  • Manager of the Quarter - Omni Hotels and Resorts
  • Employee of the Month- Kalahari Resorts and Spa
  • Employee of the Month- Hilton Austin
  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing.

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Executive Pastry Chef

Omni Hotels & Resorts
08.2021 - Current

Pastry Sous Chef

Kalahari Resorts & Conventions
08.2020 - 08.2021

Pastry Supervisor

Hilton
03.2015 - 03.2020

Associates -

Austin Community College

Similar Profiles

CREATE PROFILE
Rosaura Loza Aviles