Rosaura Mandujano
Memphis,TN
Summary
Driven professional with a proven track record at, adept in enhancing client satisfaction and streamlining operations. Skilled in CRM software and exceptional communication, demonstrated through leadership in client coordination and team support. Achieved significant improvements in inventory accuracy and customer service, showcasing a detail-oriented mindset and strong organizational skills.
Overview
5
5
years of professional experience
Work History
Client Coordinator
Superb Staffings
04.2023 - Current
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Conducted regular reviews of ongoing projects, updating clients on progress and making adjustments as needed.
- Established long-term relationships with clients by consistently delivering exceptional service.
- Provided comprehensive administrative support to the team, enabling efficient functioning and timely deliverables.
- Provided leadership, guidance and support to staff members.
Warehouse Associate Team Lead
Barrett Distribution
04.2022 - 12.2022
- Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Assisted in recruiting high-quality talent for the warehouse team, conducting interviews and providing training to new hires.
- Ensured timely order fulfillment by closely monitoring picking, packing, and shipping operations.
Clerk
Royal Furniture
03.2019 - 07.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Humanities / Accounting
Instituto De Estudios Bajios
08.2014
Skills
- Detail-oriented mindset
- Strong Organization
- Time management expertise
- Exceptional communication
- Goal Setting and Achievement
- CRM software knowledge
Languages
English
Native or Bilingual
Timeline
Client Coordinator
Superb Staffings
04.2023 - Current
Warehouse Associate Team Lead
Barrett Distribution
04.2022 - 12.2022
Clerk
Royal Furniture
03.2019 - 07.2019
Humanities / Accounting
Instituto De Estudios Bajios
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