Rosaura Rodriguez
Austin,TX
Summary
Dedicated office manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Management
Longhorn Insurance & Tax
01.2018 - 03.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Assisted with budgeting and financial management to keep office operating within budget.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Manager, Project Management Office
Tx Painting
04.2014 - 12.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Associate of Science - Accounting Technology And Bookkeeping
Austin Community College
Austin, TX01.2025
Skills
- Problem solving
- Resource allocation
- Attention to detail
- Record keeping
- Organizational skills
- Budgeting and finance
- Customer service
- Document management
Certification
- Licensed [IRS Enrolled Agent ]
- Licensed [ Property & Casualty ]
- Certified [Bookkeeping]
Languages
Spanish
Native or Bilingual
Timeline
Office Management
Longhorn Insurance & Tax
01.2018 - 03.2023
Manager, Project Management Office
Tx Painting
04.2014 - 12.2017
Associate of Science - Accounting Technology And Bookkeeping
Austin Community College
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