Summary
Overview
Work History
Education
Skills
Timeline
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Rosaura Vienett

Pembroke Pines,FL

Summary

Detail-oriented Housekeeping Supervisor with more than 5 years of experience providing cleaning services. Expertise in inspecting units, maintaining adequate inventory and supplies and organizing laundry services. Clear communicator when interacting with team and courteous, professional attitude. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

19
19
years of professional experience

Work History

Housekeeping Team Leader

Falls Of Pembroke
02.2020 - 01.2023
  • Managed team productivity and workflow to exceed quality standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Communicated repair needs to maintenance staff.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Housekeeping Manager

RDMM
10.2017 - 01.2020
  • Managed team productivity and workflow to exceed quality standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed staff of 6 housekeepers.
  • Evaluated employee performance and developed improvement plans.
  • Coordinated household cleaning service operations and managed client relations.

Adult Care Provider

Casa Hogar- Venezuela
05.2004 - 11.2012
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

High School Diploma -

Corazon De Jesus
Venezuela
07.1981

Skills

  • Business Documentation
  • Wall and Ceiling Cleaning
  • Chemical Cleaners
  • Work Inspection
  • Customer Relations
  • Microsoft Office
  • Critical Thinking
  • Problem Solving

Timeline

Housekeeping Team Leader

Falls Of Pembroke
02.2020 - 01.2023

Housekeeping Manager

RDMM
10.2017 - 01.2020

Adult Care Provider

Casa Hogar- Venezuela
05.2004 - 11.2012

High School Diploma -

Corazon De Jesus

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Rosaura Vienett