Rosaury Estevez
Peckville
Summary
Results-oriented professional with experience in payroll and human resources, effectively processing payroll for over 500 employees while ensuring compliance with regulations. Skilled in leveraging payroll software to streamline operations and enhance reporting accuracy, leading to significant time savings and improved employee satisfaction. Adept at fostering strong vendor relationships and conducting regular audits to uphold data integrity. Passionate about implementing best practices to enhance workplace efficiency and employee engagement. Detail-oriented Assistant Manager with a proven track record in overseeing daily operations to maximize efficiency and service quality. Demonstrated expertise in utilizing point-of-sale systems for accurate financial record-keeping while fostering a positive work environment through effective communication and recognition initiatives. Led efforts to maintain compliance with company policies, contributing to risk mitigation and operational success. Committed to driving team performance and enhancing customer satisfaction through strategic operational support.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Foot Locker
09.2024 - 08.2025
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Utilized point-of-sale systems to monitor transactions and maintain accurate financial records.
- Fostered a positive work environment by promoting open communication and employee recognition initiatives.
- Maintained compliance with company policies and industry regulations to mitigate risks.
- Supported senior management in developing operational strategies to achieve business objectives.
Payroll & Benefits Administrator
Crystal Window and Door Systems PA, LL
07.2023 - 04.2024
- Processed payroll for over 500 employees, ensuring accuracy and compliance with federal and state regulations.
- Utilized payroll software, such as ADP and Paycheck, to streamline payroll processing and reporting.
- Conducted regular audits of payroll data to ensure accuracy and adherence to company policies.
- Maintained up-to-date knowledge of tax laws and compliance requirements to ensure accurate payroll processing.
- Developed and maintained strong relationships with external vendors for payroll services and tax compliance.
- Facilitated year-end payroll activities, including W-2 processing and reconciliations, ensuring timely delivery.
- Responded promptly to payroll-related inquiries, enhancing employee satisfaction and trust in the payroll process.
Human Resources Assistant
Fresh n’ Lean
10.2022 - 06.2023
- Supported the recruitment process by scheduling interviews, coordinating with candidates, and maintaining applicant tracking systems.
- Assisted in the on-boarding process of new employees, ensuring a smooth transition through orientation and training sessions.
- Maintained employee records and documentation in compliance with company policies and legal regulations.
- Collaborated with HR team members to develop and implement employee engagement initiatives, resulting in improved satisfaction scores.
- Responded to employee inquiries regarding benefits, payroll, and workplace policies, fostering a supportive environment.
- Utilized HR software to streamline payroll processes and enhance reporting accuracy.
- Assisted in organizing company events, training sessions, and workshops to promote team-building and professional development.
- Coordinated employee training programs, tracking attendance and effectiveness to enhance workforce skills.
Service Quality Control Assistant Manager
Millennium Packaging
11.2021 - 08.2022
- Monitored service standards through regular audits and evaluations, identifying areas for improvement.
- Collaborated with cross-functional teams to design and execute training programs focused on quality improvement.
- Utilized data analysis tools to track service performance metrics, leading to a 15% increase in customer satisfaction scores.
- Trained and mentored junior staff on quality control procedures and best practices in service management.
- Participated in internal and external audits to verify compliance with quality management systems.
HR Coordinator
Melao’s Dominican Fast-Food
11.2020 - 06.2021
- Respond efficiently and accurately to customer complaints! Ensure compliance with sanitation and safety regulations.
- Recruit, screen, and interview job applicants and place newly hired workers in jobs.
- Handle compensation and benefits, training, and employee relations.
Assistant Manager
Footlocker
10.2019 - 10.2020
- Analyze customer behavior to ensure the store exceeds customer expectations.
- Act as a liaison between the managers, employees, and customers.
- Assist store manager in implementing strategies to attract customers.
- Handle customers’ complaints.
Intern
Mentor Program
06.2019 - 06.2019
- Attended networking events with mentors, other alumni, and industry leaders.
- Conducted research on latest curriculum standards and reported findings in presentation to my managers.
- Conducted research on emblematic construction in New York City such as The Yankee Stadium.
Education
Bachelor's - Criminal Justice
John Jay College of Criminal Justice
NY, United States06-2026
High School Diploma - undefined
Lehman High School
01.2020
Skills
- Auto desk
- Microsoft Office
- Telework
- Database user interface and query software (Microsoft Office Suite)
- Website Development
- Customer Service
- Communication Skills
- Diplomacy and Tact
- Bilingual English/Spanish
- Payroll
- Human Resources
- Recruiting
- Project Coordination
- Construction Coordinator
- Warehouse Coordinator
- Employment & Labor Laws
Languages
English - Native
Spanish - Native
Timeline
Assistant Manager
Foot Locker
09.2024 - 08.2025
Payroll & Benefits Administrator
Crystal Window and Door Systems PA, LL
07.2023 - 04.2024
Human Resources Assistant
Fresh n’ Lean
10.2022 - 06.2023
Service Quality Control Assistant Manager
Millennium Packaging
11.2021 - 08.2022
HR Coordinator
Melao’s Dominican Fast-Food
11.2020 - 06.2021
Assistant Manager
Footlocker
10.2019 - 10.2020
Intern
Mentor Program
06.2019 - 06.2019
High School Diploma - undefined
Lehman High School
Bachelor's - Criminal Justice
John Jay College of Criminal Justice