Summary
Overview
Work History
Education
Skills
Timeline
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Roscoe Simmons

Rockford,IL

Summary

Moreover, am energetic, well-spoken, action-oriented and energetic Business Analyst an expert at identifying areas within a business which need updating or improving. Also, have a track record of quickly finding out what is important to a business and of coming up with innovative solutions to any shortcomings. Equally important, can collect, clarify, and translate business requirements into documentation and then use that information to contribute to the profitability and efficiency of the business. Furthermore, am accomplished and fluent communicator with the strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly accomplished with a verifiable track record in fields such as analysis and gathering, business process mapping and the development of interactive prototypes. Key strengths lie in having the ability to initiate, execute and close projects successfully. On a personal level, am flexible to the changing needs of business, and will always seek to approaches obstacles proactively. Right now looking for a suitable position with a company that has a culture of continuous improvement.

Overview

25
25
years of professional experience

Work History

Patient Account Commercial Follow-up

Swedish American Business Office
02.2018 - Current
  • Manage patient stability by checking vital signs and weight; test urine; record intake and output information
  • Assist in developing mental activities for older adult patients with declining cognition.
  • Supported needs of 8+ residents under long-term care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

MEDICAL CLAIMS PROCESSOR

UNITED HEALTHCARE
07.2004 - 12.2014
  • Authenticated information on all medical claims collected
  • Kept accurate records of requests and followed up on dropped cases
  • Completed audit of randomly selected claims to ensure quality processing
  • Detected potential frauds in claims processing which saved up to $70,000
  • Received Peak Performer Awards in the past four years and exceeded quality standards.

TELEMARKETING SUPERVISOR

MARKET USA
07.1998 - 06.2004
  • Training sales staff to promote different products to potential customers over the phone
  • Monitor calls of 12 telemarketers to make sure the phone script was followed
  • Motivated sales staff to exceed sales goals
  • Held a meeting with staff and went over how the team was doing.

Education

Bachelor of Arts in Business Administration -

Judson University
Rockford, IL
10.2017

Skills

  • Communication skills
  • Interpersonal abilities
  • Time Management
  • Process simplification
  • Data analysis
  • Leveraging technology
  • Project management
  • Change management
  • Identifying problems
  • Business situation assessment
  • Competitive assessment
  • Financial modelling
  • Consumer insights
  • Analysis and reporting
  • Project planning
  • Implementation activities

Timeline

Patient Account Commercial Follow-up

Swedish American Business Office
02.2018 - Current

MEDICAL CLAIMS PROCESSOR

UNITED HEALTHCARE
07.2004 - 12.2014

TELEMARKETING SUPERVISOR

MARKET USA
07.1998 - 06.2004

Bachelor of Arts in Business Administration -

Judson University
Roscoe Simmons