Summary
Work History
Education
Skills
References
Timeline
Generic

Roscolyn Thompson

Mesquite

Summary

Seeking a challenging Customer Service/Clerical position with a company that will enable me to utilize acquired skills, and allow me to make positive contributions to the work environment. Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.

Work History

Collection Representative

Pay4Freight.Com
- Current
  • Makes outbound calls to commercial clients collecting on past due invoices of 30+days old to bring account current
  • Document history notes with set to pay dates, check/ach ref numbers, reason for delayed payments
  • Escalate to other parties to result in payment such as Controller; Owner; AP Manager
  • Communicate with other counterparts such as billers, document verifiers, and supervisors to resolve various issues hindering payment
  • Send out demand letters; aging; invoices; documents to debtors as needed
  • File on debtor bond as last result to re-cover past due balance.

Education

Business Management -

Trinity Valley Community College of Athens Texas

Business Management -

University of Phoenix in Las Colinas Texas

Skills

  • Account Reconciliation
  • Computer Proficiency
  • Payment Arrangements

References

References provided upon request

Timeline

Collection Representative

Pay4Freight.Com
- Current

Business Management -

Trinity Valley Community College of Athens Texas

Business Management -

University of Phoenix in Las Colinas Texas

Roscolyn Thompson