Collection Representative
- Makes outbound calls to commercial clients collecting on past due invoices of 30+days old to bring account current
- Document history notes with set to pay dates, check/ach ref numbers, reason for delayed payments
- Escalate to other parties to result in payment such as Controller; Owner; AP Manager
- Communicate with other counterparts such as billers, document verifiers, and supervisors to resolve various issues hindering payment
- Send out demand letters; aging; invoices; documents to debtors as needed
- File on debtor bond as last result to re-cover past due balance.