Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
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Rose Atherton

Rose Atherton

Henderson,NV

Summary

Compassionate Personal Care Assistant with a proven track record at Abiding Home Care Services, enhancing client well-being through exceptional caregiving and emotional support. Skilled in meal preparation and mobility assistance, I foster positive relationships, ensuring comfort and safety while adapting to individual needs. Dedicated to delivering high-quality care and improving patient satisfaction.

Experienced with providing compassionate personal care and support. Utilizes effective communication to foster positive and trusting relationships with clients. Track record of maintaining client dignity and comfort through patient and attentive care.

Professional caregiver with strong expertise in providing compassionate and efficient assistance to individuals. Skilled in personal hygiene care, meal preparation, and mobility support. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining positive and supportive atmosphere, ensuring comfort and dignity for all.

Healthcare professional prepared to deliver compassionate and reliable care to clients. Proven experience in assisting with daily living activities and personal hygiene, ensuring client comfort and safety. Reliable team player who adapts to changing needs and consistently contributes to collaborative, supportive environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Abiding Home Care Services
04.2016 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Shift Manager

FRSCO (McDonald
03.2022 - 04.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Crew Trainer/Production Team Leader

WBF Management McDonald
06.2015 - 02.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Facilitated open lines of communication between management and crew members, resolving issues promptly to maintain high morale levels.
  • Provided constructive feedback to crew members, facilitating professional growth and development.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Streamlined the onboarding process for new hires, ensuring a smooth transition into their roles.
  • Spearheaded initiatives aimed at improving overall customer experience during peak hours or high-volume periods.
  • Coordinated schedules and resources effectively to ensure ample coverage during busy shifts while minimizing overtime costs.

Tourism Guide

Aventuras 2000
02.2000 - 10.2012
  • Built personal relationships with guests to promote positive experiences.
  • Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
  • Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
  • Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
  • Guided groups of up to [Number] people on scheduled tours.
  • Fostered community involvement by participating in local festivals and events to promote tourism opportunities within the region.
  • Enhanced visitor experience by providing engaging and informative tours of various sites.
  • Expanded company''s reach by offering diverse tour packages catering to different interests, such as history, art, nature, or cuisine-focused excursions.
  • Strengthened company reputation as a premier tourist guide service through consistently positive reviews from satisfied customers.
  • Researched information on [Place] to provide accurate, detailed tours.
  • Acquired proficiency in multiple languages to more effectively communicate with international visitors during guided tours.
  • Promoted local businesses through partnerships and collaborations for mutually beneficial growth.

Education

Associate of Science - Maritime Studies

ITEMAR(instituto Tecnico Maritimo
Panama City Panama
12-1999

Bachelor of Science - Commerce

Santa Maria La Antigua
Panama, City Panama
12-1996

Skills

  • Grooming assistance
  • Emotional support
  • Housekeeping tasks
  • Compassionate caregiving
  • Behavior management
  • CPR certified
  • Light housekeeping
  • Compassionate care
  • Compassionate patient care
  • Meal preparation
  • Direct patient care
  • Meal planning
  • Client transportation
  • Personal errands assistance
  • Shopping and errands
  • Cooking and meal preparation
  • First aid and CPR
  • Companionship
  • Dementia care
  • Elderly care
  • First aid and safety
  • Verbal and written communication skills
  • Daily living assistance
  • Dependable and responsible
  • Mobility assistance
  • Patient care

Languages

Spanish
Native or Bilingual
Portuguese
Limited Working
Italian
Elementary
English
Full Professional

Certification

  • PCW - Personal Care Worker
  • [Area of certification] Training - [Timeframe]
  • PCA - Personal Care Aide

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Learning new cooking techniques and expanding my culinary skills
  • Growing herbs, vegetables, or fruits in home gardens
  • I have a passion for photography and editing photos
  • Drawing and Painting
  • Hiking
  • Camping
  • Cooking
  • Engaging in food photography and sharing culinary creations on social media
  • I enjoy cooking for friends and family gatherings
  • Volunteering at community kitchens and food-related charities

Timeline

Shift Manager

FRSCO (McDonald
03.2022 - 04.2025

Personal Care Assistant

Abiding Home Care Services
04.2016 - Current

Crew Trainer/Production Team Leader

WBF Management McDonald
06.2015 - 02.2020

Tourism Guide

Aventuras 2000
02.2000 - 10.2012

Associate of Science - Maritime Studies

ITEMAR(instituto Tecnico Maritimo

Bachelor of Science - Commerce

Santa Maria La Antigua

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Rose Atherton