Summary
Overview
Work History
Education
Skills
Timeline
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Rose Avie

Chesterfield,VA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Reliable employee seeking customer service position. Offering excellent communication and good judgment. Experienced with over 5 years of customer service skilled in processing POS system transactions and providing superior customer service

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Conn's Home Plus
Richmond , Va
03.2021 - 10.2022
  • Provided outstanding customer service and ensured guest satisfaction
  • Drove sales through appealing visual displays
  • Serves customers by helping them select products
  • Assists with inventory, including receiving and stocking merchandise
  • Alerts management of potential security issues
  • Documents sales by creating or updating customer profile records
  • Try to Responds to customers’ questions as best as possible and get management if need be
  • Service customers by helping them select products and informing about deals that are going on
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Managed between 35-50 calls per day
  • Handled multiple customers at once while providing great customer service
  • Informed customers of current store promotions to encourage additional sales purchases
  • Helped customers locate items and complete purchases
  • Greeted customers and helped with product questions, selections and purchases

Cashier

Walmart
Richmond, VA
07.2019 - 10.2020
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Stock shelves, and mark prices on shelves and items
  • Train new employees until their training period is over
  • Weigh items sold by weight to determine prices
  • Issue trading stamps, and redeem food stamps and coupons
  • Handled up too 60 customers per day
  • Greeted customers entering self checkout and responded promptly to customer needs
  • Checked personal identifications during alcohol and tobacco sales
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Mentored new team members on sales software system operation

Cashier/bakery Clerk/dishwasher

Panera bread
Richmond, VA
12.2018 - 07.2019
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Greet customers entering establishments
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Assist customers by providing information and resolving their complaints
  • Store food in designated containers and storage areas to prevent spoilage
  • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand
  • Place clean dishes, utensils, or cooking equipment in storage areas
  • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
  • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars
  • Receive and store supplies.
  • Tallied cash drawer at beginning and end of each work shift
  • Performed restocking of quantities of 10 for items in front area fridge

Team Member

Firehouse Subs
Henrico , VA
04.2017 - 05.2018
  • Preparing multiple fresh subs for customers with use of slicing equipment, heating equipment and safe food handling practices
  • Performed guest services and daily clean up of prep area and dining floor
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food
  • Accept payment from customers, and make change as necessary
  • Clean and organize eating, service, and kitchen areas
  • Notify kitchen personnel of shortages or special orders
  • Communicate with customers regarding orders, comments, and complaints
  • Prepare daily food items, and make/heat simple foods such as sandwiches, salads, soups, using proper safety precautions and sanitary measures
  • Collect and return dirty dishes to kitchen for washing
  • Wash dishes, glassware, and silverware after meals.
  • Served between 15 to 20 guests every day

Education

High School Diploma -

Hermitage High School
Henrico Va
06.2017

Skills

  • POS
  • Customer Service (5 years)
  • Guest services
  • Retail sales
  • Merchandising
  • Microsoft Word
  • Microsoft Powerpoint
  • Highly Proficient at Attention to detail
  • Strong Attention To Detail
  • Positive Attitude
  • Strong Customer Focus
  • Organizational Skills

Timeline

Retail Sales Associate

Conn's Home Plus
03.2021 - 10.2022

Cashier

Walmart
07.2019 - 10.2020

Cashier/bakery Clerk/dishwasher

Panera bread
12.2018 - 07.2019

Team Member

Firehouse Subs
04.2017 - 05.2018

High School Diploma -

Hermitage High School

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Rose Avie