Driven college freshman pursuing a degree in biotechnology with experience balancing rigorous coursework, leadership, and collaborative activities. Strong communication skills, adaptable, and committed to academic excellence and professional growth.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Barista
7 Brew Drive-Thru Coffee
05.2025 - 12.2025
Cleaned counters, machines, utensils, and seating areas daily.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Restaurant Hostess
Boudreaux's Cajun Grill
01.2025 - 08.2025
Checked in with servers to confirm preparedness before seating customers.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Answered customer questions about hours, seating, and menu information.
Waitress
Waffl House
09.2024 - 04.2025
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Sales Associate
Coldstone Creamy
09.2024 - 01.2025
Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Hairstylist
Sandy African Hair Braiding
05.2020 - 08.2023
Educated customers on products to maximize benefits.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Increased salon revenue by upselling products and additional treatments during appointments.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Scheduled customer appointments and rearranged individual time slots to meet demand.