Rose Bacon
Elko New Market,MN
Overview
23
23
years of professional experience
Work History
President
TitleSmart, Inc.
White Bear Lake, MN
01.2022 - Current
- Analyzed data from surveys to identify areas for improvement in organizational operations.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Monitored legislative changes that could affect the organization's operations.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Worked with insurance underwriter to Implement a streamlined in-house construction disbursement process.
Production Manager
TitleSmart, Inc.
White Bear Lake, MN
10.2018 - 12.2021
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Managed 20+ employees effectively and efficiently to insure all production departments were fully operational during covid.
- Worked with General Counsel as liaison to the closing department to help perform risk assessment on complex closing issues.
Title Examiner
TitleSmart, Inc.
White Bear Lake, MN
09.2016 - 10.2018
- Reviewed and analyzed legal documents such as deeds, title abstracts, mortgages, judgments, liens and plats to determine ownership of real estate.
- Conducted research in public records including county courthouses, registries of deeds and other applicable sources for title information.
- Examined chain of title to identify issues or defects that may affect marketability of the property.
- Interpreted state statutes related to real estate law, zoning ordinances, subdivision regulations and other relevant laws affecting titles.
- Prepared title commitments with detailed descriptions of outstanding encumbrances affecting a property's title status.
Executive Title, LLC
Maple Grove, MN/Savage, MN
Maple Grove
02.2016 - 08.2016
- Management of Production, Final Policy and Recording Departments, including systems and processes, and all employees within
- Lead Examiner for Residential and Commecial Departments
- Review of monthly reporting, including P & L, to develop procedures and processes aimed at increasing productivity and profitability
- Issue COR and LOIs as requested
- Implemented and enforced five day turnaround on title commitments, and many other new processes that improved performance.
Burnet Title
Edina, MN
Edina
09.2005 - 02.2016
- Analyze and examine real estate titles to ascertain legal conditions of property ownership, resolve encumbrances to title and determine the ability to insure property, while adhering to underwriter standards and requirements
- Detail-oriented negotiating with closers and attorneys, resolving sensitive and high-impact issues and optimizing outcomes for all parties
- End to end accountability and ownership of the exam process, implement process changes and employ critical thinking skills and situational diagnosis to evaluate changes.
Burnet Title
Edina, MN
Edina
03.2001 - 09.2005
- Audit property lien records and state, county and subcontractor documents ensuring timely payment of claims and resolution of any concerns
- Accountable for construction disbursements to multiple parties, exceeding turnaround time expectations
- Point of contact for all parties in business relating to new construction properties.
Burnet Title
Edina, MN
Edina
12.2000 - 03.2001
- Working directly with title examiners to exceed expectations related to title commitment data entry
- Using best judgement to make necessary and beneficial changes to essential documents
- Back-up / On Call customer service coordinator and receptionist.
Skills
- Beta Test Group member – assessment of new software systems and platforms
- Computer Proficiency - Microsoft Office, including Word, Excel, Outlook, Power Point; 70 WPM 10 years experience with SoftPro, iClosings, Orbit and Landshark title engines, and state and county websites
- Exceptional professional communication skills using email, phone and written mediums
- Extensive customer service experience, allowing me to work successfully with all types of customers (internal and external) in all situations
Accomplishments
- Leadership and Fortitude Award Recipient 2019
- TitleSmart MVP Award Receipient 2017
Timeline
President
TitleSmart, Inc.
01.2022 - Current
Production Manager
TitleSmart, Inc.
10.2018 - 12.2021
Title Examiner
TitleSmart, Inc.
09.2016 - 10.2018
Executive Title, LLC
Maple Grove, MN/Savage, MN
02.2016 - 08.2016
Burnet Title
Edina, MN
09.2005 - 02.2016
Burnet Title
Edina, MN
03.2001 - 09.2005
Burnet Title
Edina, MN
12.2000 - 03.2001
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