Summary
Overview
Work History
Education
Skills
Timeline
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Rose Benton

Linguistic
Virginia,VA

Summary

Considerate professional experienced in putting quality control procedures to work and lending hand with creating effective research protocols. Polished writer successful at delivering documentation compiled from research subjects and studies. Orderly and focused researcher dedicated to innovative, dynamic and organized work. Successful at maintaining accuracy and productivity through long and short-term projects with proven history of efficiency. Extensive knowledge of linguistic research and skill in finding additional funding for projects.

Overview

25
25
years of professional experience
5
5
Languages

Work History

Linguistics Research Assistant

Google
06.2022 - Current
  • Facilitated communication between team members, promoting a productive and supportive work environment.
  • Streamlined data collection processes for increased efficiency and accuracy in research projects.
  • Utilized advanced software tools to analyze complex linguistic data sets efficiently and accurately.
  • Improved overall project outcomes by effectively managing timelines and prioritizing tasks.
  • Promoted collaboration within the research team by sharing insights, knowledge, and best practices regularly.
  • Developed new methodologies for linguistic analysis, leading to more accurate results in research projects.
  • Managed multiple concurrent projects successfully while maintaining a high level of attention to detail on each task.

Lingerie Specialist

Airbnb
01.2020 - 01.2022
  • Maintained a visually appealing store environment through regular merchandise organization and attractive displays.
  • Conducted private fittings for clients, ensuring the perfect fit and style for each individual''s unique requirements.
  • Maintained a strong understanding of inventory and product offerings, staying up-to-date on new arrivals and seasonal trends.
  • Boosted sales revenue with effective cross-selling and upselling techniques, showcasing complementary products.
  • Collaborated with team members to achieve monthly sales targets and maintain high-performance standards within the department.
  • Handled customer inquiries professionally, addressing concerns or complaints efficiently while maintaining a positive attitude.

Customer Service Officer

Bae Systems Inc.
01.1999 - 02.2015
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
  • Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
  • Spearheaded cross-functional initiatives to improve overall customer experience across multiple touchpoints within the organization.
  • Provided constructive feedback to peers and management on potential process improvements, aiding continuous enhancement of service quality.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.

Education

Bachelor of Science -

Massachusetts Institute of Technology
United State
04.2001 -

Skills

Teaching experience

Timeline

Linguistics Research Assistant

Google
06.2022 - Current

Lingerie Specialist

Airbnb
01.2020 - 01.2022

Bachelor of Science -

Massachusetts Institute of Technology
04.2001 -

Customer Service Officer

Bae Systems Inc.
01.1999 - 02.2015

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