Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and care to those who reach out for services.
Overview
15
15
years of professional experience
Work History
SSVF Program Manager
Community Action Partnership Of Oregon
08.2019 - Current
Applied and awarded 2.8 million dollar grant from VA for the Support Services to Veterans and Families (SSVF) Grant. Subcontracted with and distributed funding to six rural Oregon Agencies in 13 rural counties.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for management.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Worked well in team settings, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
SSVF Program Manager/Project Manager, Client Services
ACCESS
11.2015 - 07.2019
Distributed 6.8 million dollar grant from VA for the Support Services to Veterans and Families (SSVF)
Responsible for direct supervision of 27 employees and two subcontractor in rural Oregon.
Ensured regulatory compliance by closely monitoring adherence to VA standards and guidelines throughout the program lifecycle.
Successfully managed budgets and allocated resources to maximize productivity.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Facilitated workshops and conducted one-on-one training to educate team members.
Coached team members on professional development opportunities, contributing to improved overall performance.
Established team priorities, maintained schedules and monitored performance.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Organized and detail-oriented with a strong work ethic.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Hope House Transitional Living Director
The Salvation Army
05.2013 - 11.2015
Managed and oversaw operations for 24/7 drug and alcohol free transitional living facility for men, women, and families..
Worked closely with organizational leadership and board of directors to guide operational policies and procedures.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Interacted well with participants to build connections and nurture relationships.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Worked flexible hours across night, weekend, and holiday shifts.
Gained extensive knowledge in data entry, analysis and reporting.
Resolved problems, improved operations and provided exceptional service.
Demonstrated respect, friendliness and willingness to help wherever needed.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Suburban King County Housing Management Director
YWCA
12.2008 - 10.2011
Oversaw management of 20 traditional living units and delivery of supportive services in Redmond, WA
Oversaw management and operations of Summerfield Apartment - 52 units of affordable housing and 10 unit townhomes.
Leased up and oversaw all operations at Family Village Issaquah, WA including supportive services and leasing operations.
Monitored office workflow and administrative processes to keep operations running smoothly.
Managed budgets effectively, ensuring proper cost controls were in place and financial targets were met or exceeded regularly.
Managed cross-functional teams to successfully execute complex projects on time and within budget constraints.
Prepared annual budgets with controls to prevent overages.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Demonstrated leadership skills in managing projects from concept to completion.
Demonstrated strong organizational and time management skills while managing multiple projects.
Skilled at working independently and collaboratively in a team environment.
Education
No Degree - Parks, Recreation, And Leisure
Santa Monica College
Santa Monica, CA
07.1977
Skills
Cultural Sensitivity
Employee Coaching and Mentoring
Budget Development
Cost Estimates & Budgets
Financial Leadership
Policy and procedure improvements
Community Outreach
Employee Development
Timeline
SSVF Program Manager
Community Action Partnership Of Oregon
08.2019 - Current
SSVF Program Manager/Project Manager, Client Services