To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Dot and Non-Dot Drug Testing
Hilcorp
Houston, TX
06.2019 - 04.2022
Troubleshot equipment and monitored calibration and SPC.
Prepared test samples and obtained and recorded test data in accordance with standards.
Operated laboratory equipment and instruments correctly to conduct tests.
Used sample prep equipment to prepare for drug tests.
Read and interpreted documents such as safety rules, operating and maintenance instructions and procedure manuals.
Analyzed experiment and test results to validate adherence to standards and specifications.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Custom-care Nursing/Occupational Health Nurse
Professional Alternatives
Houston, TX
11.2018 - 04.2022
Delivered array of employee health services at company, which included health screenings and immunizations.
Educated all employees on flu symptoms, illness prevention, benefits of good hygiene and smoking cessation programs.
Promoted high level of service to every individual while observing confidentiality rules and company regulations.
Utilized well-honed communication and active listening skills to conduct pre-employment screenings.
Provided individualized medical counseling for employees and coordinated examination requirement activities.
Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
Leveraged approved medical, nursing and statistical formats to maintain accurate clinical records.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
FMLA/STD Claims Specialist
Professional Alternatives
Houston, TX
11.2018 - 04.2022
Followed up with customers on unresolved issues.
Reviewed new files to determine current status of injury claim and to develop plan of action.
Conducted full claim investigations and reported updates and legal actions.
Reported policy changes and company conditions affecting customer satisfaction.
Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Examined claims forms and other records to determine insurance coverage.
Researched claims and incident information to deliver solutions and resolve problems.
Documented information gathered in field and uploaded data to company database for efficient processing using [Software].
Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
Followed up on potentially fraudulent claims initiated by claims representatives.
Unit Manager/Charge Licensed Practical Nurse
Brookdale Senior Living Facility
Houston, TX
12.2012 - 03.2018
Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
Promoted patient independence by teaching self-care skills and explaining conditions and medications.
Conducted [Number] patient assessments per [Timeframe] to obtain patient health history, pain levels, allergies and vital signs.
Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
Documented patient vitals, behaviors and conditions to communicate concerns to supervising [Job title].
Responded to patient requests with appropriate clinical and personal assistance.
Evaluated patient histories, complaints and current symptoms.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Contributed to committees in effort to promote standardize practices and procedures across hospital-wide nursing stations.
Charge Nurse/Weekend Nursing Supervisor
Legend Oaks Healthcare And Rehabilitation
Houston, TX
01.2010 - 12.2012
Supported nursing team in exceeding patient care goals and fostering continuous improvement.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Communicated with patients, ensuring that medical information was kept private.
Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Conducted literature and coding reviews to adhere to state and federal standards.
Successfully negotiated client contract renewals to create increased revenue.
Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
Clinical Nurse Supervisor/Case Manager
Houston Total Home Care
Houston, TX
01.2005 - 12.2009
Sought opportunities to improve patient care, outcomes and nursing staff performance.
Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
Interacted effectively with department managers to promptly correct problems and improve services.
Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
Reviewed charts weekly to complete quality control checks.
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
Administered performance evaluations and probationary reviews to assess nursing personnel.
Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
Education
Associate of Applied Science - Nursing
Lee College
Baytown, TX
01.2007
Skills
Laboratory Assistants Supervision
Standardized Formulas
Aseptic Techniques
ERP and SAP
Flexible and Adaptable
Decision-Making
Self-Motivated
Interpersonal Communication
Organization and Time Management
Written Communication
Multitasking Abilities
Active Listening
MS Office
Excellent Communication
Analytical and Critical Thinking
PPE Compliance
Planning and Coordination
Dependable and Responsible
Attention to Detail
Problem-Solving
Quote
The way to get started is to quit talking and begin doing.