Rose Chmielewski
Rock Hill,SC
Summary
Dynamic Human Resources Manager with a proven track record at Empire Pizza & Bar Corporate Office, specializing in Benefits Organization and Employee Relations. Excelled in enhancing organizational efficiency and employee satisfaction through innovative HR practices. Achieved significant improvements in staff morale and compliance, demonstrating exceptional leadership and strategic HR management skills.
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
7
7
years of professional experience
Work History
Human Resources Manager
Empire Pizza & Bar Corporate Office
03.2018 - Current
- Educated employees on company policy and kept employee handbook current.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Directed hiring and onboarding programs for new employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Collaborated with managers to identify and address employee relations issues.
- Administered employee benefits programs and assisted with open enrollment.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Worked alongside global business leader to deploy new training strategies.
- Developed and monitored employee recognition programs.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Updated HR database with new employee information, changes in benefits, and other details.
- Oversaw hiring, staffing, and labor law compliance.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Organized company-wide events designed to boost employee morale.
- Prepared new hire letters, employee contracts, and corporate policies.
- Answered employee inquiries regarding health benefits and 401k options.
- Coordinated with General Manager in different operational issues and promotional activities.
- Interacted well with customers to build connections and nurture relationships.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Educated employees on company policy and kept employee handbook current
- Structured compensation and benefits according to market conditions and budget demands
- Monitored and handled employee claims involving performance-based and harassment incidents.
Education
High School Diploma -
Palmetto School Association
York County, SC01-2009
Skills
- Employee Relations
- Compensation Structuring
- Payroll coordination
- Company organization
- Benefits Administration
- Staff Supervision
- Workers Compensation
- Human Resources Management
- Compliance
- HRIS
Timeline
Human Resources Manager
Empire Pizza & Bar Corporate Office
03.2018 - Current
High School Diploma -
Palmetto School Association
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