Summary
Overview
Work History
Education
Timeline
Generic

Rose Craft

Troy,NY

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Assoc Team Leader

H&R Block
12.2022 - 04.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

Accounts Payable and Payroll Clerk

Menands Union Free School
03.2015 - 05.2017
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Updated accounting ledgers and journals to balance statements and maintain consistent records.
  • Registered transactions and data on accounting database to track history and safeguard information.
  • Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
  • Assisted manager in conducting internal audits to analyze findings.
  • Stored office and client records on secured server to prevent data losses, conducting regular backups.
  • Matched purchase orders with invoices and recorded necessary information.
  • Input financial data and produced reports using their software.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Processed timecards and payroll data for team of employees.
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Audited timesheets and payroll records for accuracy.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Generated reports to track employee time and attendance.
  • Managed and updated employee benefits information.

Education

High School Diploma -

HVCC
Troy, NY
06.1983

Timeline

Assoc Team Leader

H&R Block
12.2022 - 04.2023

Accounts Payable and Payroll Clerk

Menands Union Free School
03.2015 - 05.2017

High School Diploma -

HVCC
Rose Craft