Summary
Overview
Work History
Education
Skills
Timeline
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Rose Culwell

Poplar Bluff,MO

Summary

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Dedicated employee with excellent experience in many fields. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective organization skills.

Equipped with strong problem-solving abilities, and willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Office Assistant

The Surf Shop
08.2020 - Current
  • Managed daily office operations, ensuring efficient workflow and timely communication among staff.
  • Assisted in inventory management, tracking stock levels and reordering supplies as needed.
  • Coordinated scheduling for appointments, meetings, and events to optimize team productivity.
  • Maintained organized filing systems, improving document retrieval speed and accuracy.
  • Supported customer service initiatives by addressing inquiries and resolving issues promptly.
  • Trained new staff on office policies and software applications for seamless integration into the team.
  • Collaborated with management to implement new tools, improving communication and task delegation efficiency.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Server

The Fish N Pig
09.2019 - 09.2020
  • Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
  • Trained and mentored new staff on menu offerings and service protocols.
  • Streamlined order processing, improving efficiency during peak hours.
  • Collaborated with kitchen staff to coordinate timely food delivery and presentation.
  • Maintained cleanliness and organization of dining area to uphold health standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cashier

Dollar Tree
10.2015 - 01.2019
  • Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
  • Maintained organized checkout station, enhancing workflow and minimizing wait times.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Trained new cashiers on register operations and store policies to maintain consistency in service.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Office Assistant

Elliott Chiropractic
01.2011 - 05.2013
  • Streamlined administrative processes, enhancing overall efficiency in office procedures.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.

Education

No Degree - Basic Studies

TRCC
Poplar Bluff, MO

High School Diploma -

Doniphan R-1
Doniphan, MO
05-2015

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Dedicated team player

Timeline

Office Assistant

The Surf Shop
08.2020 - Current

Server

The Fish N Pig
09.2019 - 09.2020

Cashier

Dollar Tree
10.2015 - 01.2019

Office Assistant

Elliott Chiropractic
01.2011 - 05.2013

No Degree - Basic Studies

TRCC

High School Diploma -

Doniphan R-1

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Rose Culwell