Rose-Darline Ruffin
Palm Bay,FL
Summary
Dynamic professional with a proven track record at Decameron, enhancing financial operations through expert accounting, negotiation for cost reductions, and implementing efficient systems. Excelled in customer relations and team collaboration, significantly improving guest satisfaction and event experiences. Skilled in financial analysis and Microsoft Office, consistently exceeding client expectations.
Overview
7
7
years of professional experience
Work History
Accountant
Decameron
Haiti
09.2021 - 08.2023
- Gathered financial information, prepared documents, and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Diminished outstanding debts by analyzing accounts for issues.
Hotel Front Desk Clerk
Jeffel Resto
Saint-Marc
03.2017 - 09.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Managed a high volume of calls, directing guests to appropriate departments and services.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved service-related problems and documented actions in system.
- Supported event planning efforts by coordinating room bookings and accommodations for large groups.
Event Decorator
Chic Decor
Haiti
03.2016 - 09.2020
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Sourced high-quality materials for cost-effective, visually-appealing decorations.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
- Selected furniture, lighting and accessories to enhance design concepts.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
Education
Business Management - Accounting
UPBASM
Saint-Marc , Haiti 04.2020
Prot’Arts
Haiti04.2020
Skills
- Accounting and bookkeeping
- Accounts Payable and Receivable
- Bank Reconciliation
- Bookkeeping
- Cash Flow analysis
- Payroll Administration
- Financial Analysis
- Customer Relations
- Microsoft Office
- Decision-Making
- Team Collaboration
Languages
English
Full Professional
French
Native or Bilingual
Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Accountant
Decameron
09.2021 - 08.2023
Hotel Front Desk Clerk
Jeffel Resto
03.2017 - 09.2020
Event Decorator
Chic Decor
03.2016 - 09.2020
Business Management - Accounting
UPBASM
Prot’Arts