ROSE DESSEIN
Ocoee,FL
Summary
Experienced healthcare professional with a strong focus on patient care coordination and collaboration across disciplines. Proven ability in regulatory compliance and strategic planning, driving a culture of continuous improvement. Expertise in handling emergency situations with compassion, delivering high-quality care in demanding environments. Notable for providing empathetic support and receiving commendations from patients and colleagues alike.
Experienced senior manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained several years' experience.
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Care Technician (PCT)
Advent Health Orlando ICU ECMO Program
Orlando, USA
12.2025 - Current
- Delivered hands-on care to critically ill patients in a high-acuity environment
- Supported clinical operations and improved patient care continuity
- Collaborated within a fast-paced, multidisciplinary team
- Ensured patient safety, comfort, and compliance with care standards
- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted in patient mobility and daily living activities, ensuring comfort and safety.
Senior Nurse Manag Home Care Service
Cuiss De L'est De L'ille
Montréal, Canada
11.2024 - 08.2025
- The Home Care Service Manager oversees and coordinates the delivery of in-home support services to elderly or dependent individuals.
- Their responsibilities include managing care teams, developing individualized care plans, ensuring compliance with regulatory standards, and maintaining high-quality service delivery.
- They also serve as the key liaison between families, caregivers, and healthcare professionals, while managing schedules, supervising staff performance, and ensuring budgetary and operational efficiency.
- Led nursing team to enhance patient care protocols and improve service delivery.
- Developed training programs for junior nurses, fostering skill development and knowledge sharing.
House Supervisor
Cuiss Est De L’ille De Montréal
Montréal, Canada
07.2021 - 08.2025
- Supported unit managers by making operational decisions during shifts.
- Coordinated urgent staffing needs across multiple long-term care facilities.
- Ensured efficient resource distribution and acted as a shift reference manager.
- Promoted teamwork and acted as a consultant to interdisciplinary teams and fellow managers.
- Supervised nursing staff to ensure compliance with healthcare standards and regulations.
- Coordinated patient care activities to enhance service delivery and operational efficiency.
Senior Registered Nurse Manager
CIUSSS, Montreal, West Island
Montreal, Canada
02.2021 - 11.2024
- Responsible for enforcing clinical and administrative policies and procedures.
- Managed human, material, financial, and informational resources.
- Supervised and evaluated professional nursing practices.
- Ensured accurate and compliant clinical documentation for each patient.
- Led various special projects and ensured successful execution.
- Led cross-functional teams to enhance patient care delivery and operational efficiency.
- Developed strategic initiatives to optimize resource allocation across multiple healthcare services.
- Led cross-functional teams to enhance operational efficiency and streamline project delivery.
- Developed strategic plans to improve service quality and customer satisfaction metrics.
- Collaborated with executive leadership to align departmental goals with organizational objectives.
- Oversaw budget management, ensuring alignment with strategic initiatives and financial targets.
Interim Director of Nursing Administration
CHSLD Grace Dart
Montréal, Canada
03.2023 - 10.2023
- Ensured that the facility upheld a respectful living environment, aligned with residents' rights, habits, and values, as per minister.
- Oversaw updates to policies, objectives, priorities, organizational plans, and action plans for the long-term care direction.
- Supervised staff and the staff management by promoting best management practices.
- Fostered a culture of safety, continuous improvement, and quality care within the facility.
- Implemented satisfaction assessment programs and addressed resident and family complaints.
- Ensured follow-up on adverse events and implemented preventive and corrective actions.
- Directed operational strategies to enhance administrative efficiency across all departments.
- Implemented streamlined processes for budgeting, resource allocation, and reporting systems.
House Supervisor
West Island CIUSSS
Montréal, Canada
11.2020 - 02.2021
- Facilitated communication among the management team and supported problem-solving.
- Carried out special projects at the request of senior leadership.
- In the absence of unit managers, initiated performance or disciplinary procedures as needed.
- Handled complaints from residents, families, and staff per institutional policies.
- Ensured consistent application of all facility policies and procedures.
- Supervised nursing staff to ensure compliance with healthcare standards and policies.
- Coordinated patient care activities across multiple departments to enhance service delivery.
- Supervised nursing staff to ensure compliance with healthcare standards and regulations.
- Coordinated patient care activities to enhance service delivery and operational efficiency.
BSN Register Nurse Home Cares Services
CLSC Saint-Laurent
Montréal, Canada
07.2012 - 07.2020
- Assessed patients' health conditions and implemented individualized nursing care plans.
- Planned, delivered, and evaluated health education for patients and families.
- Participated in health promotion and disease prevention research initiatives.
- Administered patient care plans, ensuring adherence to established protocols and procedures.
- Administered medications and treatments according to established protocols and patient needs.
- Conducted thorough assessments, identifying changes in patient conditions for timely intervention.
- Trained staff on new technologies and procedures to improve workflow efficiency and accuracy.
- Advocated for patients' rights, maintaining confidentiality while supporting health education initiatives.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Administered medications and monitored patient responses to ensure effective treatment outcomes.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for diverse patient populations.
- Led nursing team to enhance patient care protocols and improve service delivery.
ANM Home Care Service
Cuisss Du Nord
Saint-Laurent, Canada
04.2014 - 09.2014
- Supervised and coordinated service activities during shifts.
- Acted as a resource person for planning, delivering, and evaluating nursing care.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Mental Health Register Nurse
Douglas Hospital
Montreal, Canada
02.2009 - 07.2012
- Assessed patients' biopsychosocial needs and delivered therapeutic care.
- Developed care plans and provided treatments in collaboration with multidisciplinary teams.
- Built therapeutic relationships with patients and families.
- Provided health education to individuals and groups in specialized programs.
- Provided comprehensive patient assessments to determine mental health needs and care plans.
- Developed and implemented individualized treatment plans in collaboration with multidisciplinary teams.
- Administered medications and treatments according to established protocols, ensuring patient safety and compliance.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
Register Nurse – Clinical Research
Algorithme Pharma
Montreal, Canada
02.2007 - 10.2009
- Greeted and monitored clinical trial participants.
- Performed venipuncture and vital signs monitoring.
- Monitored patient vital signs, documenting changes and communicating relevant information promptly to healthcare providers.
- Administered medications and monitored patient responses to ensure optimal care and safety.
- Implemented best practices in infection control, improving patient outcomes.
- Conducted comprehensive assessments to identify patient needs and adjust treatment plans accordingly.
- Led quality improvement initiatives that enhanced service delivery efficiency and effectiveness.
- Collaborated with interdisciplinary teams to develop effective patient care plans.
Register Nurse – Colorectal Surgery
Maisonneuve-Rosemont Hospital (HMR)
Montreal, Canada
02.2009 - 06.2009
- Monitored post-operative patients and updated charts.
- Administered medications and ensured patient well-being and safety.
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
- Monitored patient vital signs, documenting changes and reporting concerns to the healthcare team promptly.
- Developed individualized care plans in collaboration with multidisciplinary teams to enhance patient outcomes.
- Educated patients and families on health conditions, promoting adherence to treatment plans and wellness strategies.
- Implemented quality improvement initiatives that enhanced patient care standards and increased satisfaction ratings.
Register Nurse
Medi-Resources Agencies
Montreal, Canada
07.2007 - 11.2008
- Provided emotional support and comfort to patients during treatment procedures.
- Trained junior nursing staff on best practices and patient care techniques.
- Conducted assessments and documented vital signs for accurate patient records.
- Educated patients and families on health management and preventive care strategies.
- Managed medical equipment and ensured compliance with safety protocols.
- Administered comprehensive patient care, ensuring adherence to established protocols and standards.
Education
MBA - Administration – Organizational Change Leadership Management
Université Laval
Québec, QC05-2026
Green Belt Certification - Lean Six Sigma Management
McGill University
Montréal10-2023
Certificate - Lean and Agile Organization Development Management
McGill University
Montreal10-2023
Bachelor of Science - Nursing Education
Université De Montréal
04-2014
Skills
- OBSERVATIONAL SKILLS
- KINDNESS ACT AND DIPLOMACY
- PLANNING LEADERSHIP AND TEAM MANAGEMENT
- ADMINISTRATIVE AND BUDGET MANAGEMENT
- CARE COORDINATION
- REGULATORY COMPLIANCE
- EMERGENCY SITUATION MANAGEMENT
- INTERDISCIPLINARY COLLABORATION
Certification
- NCLEX-RN Examination, 03/03/26
- Registered Nurse (RN) Licensure, Eligible USA and Canada
- Child Abuse Identification and Reporting Training
- Infection Control and Prevention Training
- Registered Medical Assistance, 04/29/26
- Lean Six Sigma Green Belt
Languages
English
Professional Working
French
Full Professional
Interests
- Music
- Gym Workouts
- Reading
- Cooking
Timeline
Patient Care Technician (PCT)
Advent Health Orlando ICU ECMO Program
12.2025 - Current
Senior Nurse Manag Home Care Service
Cuiss De L'est De L'ille
11.2024 - 08.2025
Interim Director of Nursing Administration
CHSLD Grace Dart
03.2023 - 10.2023
House Supervisor
Cuiss Est De L’ille De Montréal
07.2021 - 08.2025
Senior Registered Nurse Manager
CIUSSS, Montreal, West Island
02.2021 - 11.2024
House Supervisor
West Island CIUSSS
11.2020 - 02.2021
ANM Home Care Service
Cuisss Du Nord
04.2014 - 09.2014
BSN Register Nurse Home Cares Services
CLSC Saint-Laurent
07.2012 - 07.2020
Mental Health Register Nurse
Douglas Hospital
02.2009 - 07.2012
Register Nurse – Colorectal Surgery
Maisonneuve-Rosemont Hospital (HMR)
02.2009 - 06.2009
Register Nurse
Medi-Resources Agencies
07.2007 - 11.2008
Register Nurse – Clinical Research
Algorithme Pharma
02.2007 - 10.2009
Green Belt Certification - Lean Six Sigma Management
McGill University
Certificate - Lean and Agile Organization Development Management
McGill University
Bachelor of Science - Nursing Education
Université De Montréal
MBA - Administration – Organizational Change Leadership Management
Université Laval
Hobbies and Interests
- Healthcare innovation and quality improvement
- Leadership development and team coordination
- Patient advocacy and ethical care
- Public health and community outreach
- Continuous learning and professional development
- Mental health and well-being
- Interdisciplinary collaboration
- Volunteering in healthcare settings