Rose Dillon-Norman
Mequon,WI
Summary
Dynamic and detail-oriented pharmacist with extensive experience at Columbia St Marys Hospital, excelling in medication therapy management and patient education. Proven ability to enhance patient outcomes through effective drug safety practices and strong communication skills. Adept at inventory management and ensuring compliance with pharmacy ethics and quality assurance standards.
Overview
35
35
years of professional experience
Work History
Pharmacist-pool
Rogers Behavioral Health
04.2018 - Current
- Managed medication therapy, ensuring safe and effective patient care across diverse medical conditions.
- Supervised pharmacy operations, optimizing workflows for enhanced efficiency and accuracy in dispensing medications.
- Conducted medication reviews, identifying potential interactions and recommending alternatives to healthcare providers.
- Trained and mentored junior pharmacists and pharmacy technicians in best practices and regulatory compliance.
- Collaborated with interdisciplinary teams to support patient-centered care initiatives and treatment plans.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
Pharmacist
Columbia St Marys Hospital
06.2008 - 12.2025
- Dispensed medications accurately, ensuring compliance with safety protocols and hospital policies.
- Collaborated with healthcare professionals to optimize patient medication plans and outcomes.
- Managed inventory levels, reducing waste through effective stock control measures.
- Conducted medication therapy management, identifying potential drug interactions or contraindications.
- Provided patient education on medication usage, side effects, and adherence strategies.
- Reviewed prescription orders for accuracy, ensuring proper dosing and administration routes.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Pharmacist
Walmart Pharmacy
02.2003 - 05.2006
- Dispensed medications accurately and efficiently in compliance with hospital protocols.
- Collaborated with healthcare teams to optimize patient medication therapy management.
- Conducted medication reconciliation to ensure accuracy and prevent adverse drug interactions.
- Educated patients on proper medication usage and potential side effects for improved adherence.
- Reviewed prescription orders for accuracy, ensuring adherence to clinical guidelines and safety standards.
Pharmacist and Pharmacy Technician
St Joseph Hospital
05.1991 - 02.2004
- Managed medication therapy management to optimize patient outcomes and ensure compliance with healthcare regulations.
- Developed and implemented clinical pharmacy services to enhance patient care across multiple departments.
- Provided expert consultation on drug interactions, side effects, and medication adherence to healthcare teams.
- Mentored pharmacy staff in best practices for inventory management and medication dispensation processes.
Education
Doctor of Pharmacy - Pharmacy
University of Kentucky
Lexington, KY05.1999
Skills
Overseeing technicians
- Medication dispensing
- Drug safety
- State licensed pharmacist
- Verifying orders
Timeline
Pharmacist-pool
Rogers Behavioral Health
04.2018 - Current
Pharmacist
Columbia St Marys Hospital
06.2008 - 12.2025
Pharmacist
Walmart Pharmacy
02.2003 - 05.2006
Pharmacist and Pharmacy Technician
St Joseph Hospital
05.1991 - 02.2004
Doctor of Pharmacy - Pharmacy
University of Kentucky