Summary
Overview
Work History
Skills
Professional Development
Languages
Timeline
AssistantManager

Rose España

Summary

With over a decade of experience as a skilled Global Benefits Manager, I have worked with numerous organizations of varying sizes and industries. My strong analytical capabilities enable me to evaluate and optimize benefits plans, policies, and processes with confidence. A huge passion of mine is communicating and educating employees about their benefits options and rights.

Overview

8
8
years of professional experience

Work History

Benefits Manager

Transact Campus
11.2022 - 01.2024
  • Administer U.S. and Canadian benefit including international retirement programs
  • Manage benefit vendor implementations, renewals, and analyze benefit plans, wellness, and perks
  • Manage ongoing annual activities such as Open Enrollment, 5500 filings, Form 1095 creation & distribution, ACA reporting
  • Manage/Program ADP Workforce benefit updates with a focus on automation and efficiency x Manage benefit compliance, audits, and reporting
  • Develop communications regarding policies, programs, and benefits
  • Develop annual renewal project plan and manage the open enrollment process including reviewing communications and enrollment system testing
  • Partner with third party administrators to investigate discrepancies, claim issues, and provide information in non-routine situations
  • Manage global LOA's and update company policies to stay compliant with Federal and State laws
  • Partner with the payroll team to ensure proper benefits deductions or payments are made timely
  • Respond to employee benefit related questions timely while offering education
  • Design and develop benefit programs/policies aligned with organizational goals and objectives

Global Leave of Absence Manager

Robert Half
09.2020 - 09.2022
  • Partnered with brokers/consultants, and networking groups in gaming and across the globe, including the United States, Canada, and South America
  • Developed and managed effective relationships with external vendors and benefit providers, including contract negotiation and benefits administration.
  • Managed company benefits and data in Workday
  • Conduct benefit audits to ensure carrier invoices and payroll deductions match enrollments
  • Analyzed and support the design and development of global benefit programs, ensuring the plans are both competitive and cost effective
  • Lead company-wide initiatives, including site-specific activities, trainings, as well as employee webcasts around local benefits and leave
  • Developed metrics for the wellness offerings to track engagement, effectiveness, and value
  • Managed and resolved complex LOA cases and assisted with system processing issues and leave pay discrepancies
  • Educated employees, managers, and HR Business Partners on processes/requirements for leave

Global Benefits Manager (Total Rewards)

OpenX
05.2018 - 05.2020
  • Managed and administer the global benefits plans, benefit eligibility, enrollments, leave of absences, workers comp and employee inquiries for the US, UK, Australia and Singapore
  • Evaluated, and implemented new benefits and engagement projects x Developed the process and procedures for the new LOA rules and regulations due to Covid-19
  • Programmed and implemented the Workday Leave of Absence module
  • Monitored file feeds Workday file feeds to carriers and resolve error reports promptly
  • Managed 401K plan including ongoing administration, compliance, testing, and plan review
  • Ensured our plans are competitive and cost effective in the marketplace by analyzing current benefits compared to trends and legislated requirements, and present recommendations for changes and enhancements
  • Developed and managed the Annual Benefits Open Enrollment project plan, including employee and vendor communications, updating Workday benefits platform
  • Managed LOA/FMLA administration and ensure compliance with federal, state, and local legal requirements
  • Developed and maintained relationships with broker and third-party benefits vendors
  • Organize, implement, and conduct new hire orientation regarding benefit education for headquarters staff to ensure their understanding of benefit plans and enrollment provisions

Comp and Benefits Manager

Platinum HR Management
10.2017 - 05.2018
  • Designed, implemented, and managed the Benefit Administration for 89 union and non-union nursing homes.
  • Supervised the Benefits Assistant and Benefit Coordinators including managing workload, coaching, developing their skills and managing performance while providing significant input on hiring, salary, and performance decisions.
  • Programmed and managed benefits open enrollment process, create communication materials, and audits change files to carriers
  • Developed compensation management functions, such as job evaluation, external market pricing, internal benchmarking, and policy interpretation
  • Monitored and reviewed the effectiveness of existing compensation policies and benefit programs
  • Prepared annual cost analysis of benefits and develop company cost information for new plans
  • Provide management recommendations regarding sharing cost between employer and employee
  • Coordinated with HR Systems, vendors, and payroll to implement new and/or changed plans
  • Update employee communications, benefits booklets, Intranet, and other media used.
  • Designed benefit programs that are market competitive and align with the business strategy
  • Developed and conducted training sessions for both Clinic Managers and Corporate staff

Benefits Manager

Alliance College-Ready Public Schools
10.2015 - 10.2017
  • Implemented, and administered all corporate employee benefit programs for 1,300 employees.
  • Analyzed/managed workers' comp claims to resolve promptly and reduce financial liability
  • Developed and executed employee safety plans relevant to the company's industry and according to legal guidelines and enforce policies to establish a culture of health and safety.
  • Recommended benefit programs by identifying employee requirements and industry trends.
  • Developed and managed the Annual Benefits Open Enrollment project plan, including employee and vendor communications and informational meetings.
  • Managed FMLA administration and ensured compliance with federal and state requirements
  • Developed and maintained relationships with third-party providers, brokers, and administrators
  • Reconciled Benefit invoices against the HRIS system and payroll deductions
  • Organize, implement, and conduct new hire orientation

Skills

  • Employee Benefits Implementation
  • Bilingual (Spanish)
  • Wellness Programs
  • Health Fair
  • Workday Implementation
  • ADP Workforce
  • UltiPro
  • ACA
  • 5500 Reporting
  • Renewals
  • Open Enrollment
  • Excel
  • Power Point
  • Google Docs
  • Bill Reconciliation
  • Benefit Analysis
  • Defined Contribution
  • Company Acquisitions
  • 401K
  • COBRA
  • Compliance
  • ERISA
  • DOL
  • HIPAA
  • Non-Profit
  • Unions / CBA's
  • Discrimination Testing
  • Workers Compensation

Professional Development

  • CEBS Certification, Exam study in progress, 2022
  • Workday - Benefits Fundamentals Module Training, 2019
  • Workday - Absence Management Module Training, 2020

Languages

Spanish
Full Professional

Timeline

Benefits Manager

Transact Campus
11.2022 - 01.2024

Global Leave of Absence Manager

Robert Half
09.2020 - 09.2022

Global Benefits Manager (Total Rewards)

OpenX
05.2018 - 05.2020

Comp and Benefits Manager

Platinum HR Management
10.2017 - 05.2018

Benefits Manager

Alliance College-Ready Public Schools
10.2015 - 10.2017

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Rose España