Summary
Overview
Work History
Skills
Professional Development
Languages
Timeline
AssistantManager

Rose España

Summary

With over a decade of experience as a skilled Global Benefits Manager, I have worked with numerous organizations of varying sizes and industries. My strong analytical capabilities enable me to evaluate and optimize benefits plans, policies, and processes with confidence. A huge passion of mine is communicating and educating employees about their benefits options and rights.

Overview

8
8
years of professional experience

Work History

Benefits Manager

Transact Campus
Scottsdale, AZ
11.2022 - 01.2024
  • Administer U.S. and Canadian benefit including international retirement programs
  • Manage benefit vendor implementations, renewals, and analyze benefit plans, wellness, and perks
  • Manage ongoing annual activities such as Open Enrollment, 5500 filings, Form 1095 creation & distribution, ACA reporting
  • Manage/Program ADP Workforce benefit updates with a focus on automation and efficiency x Manage benefit compliance, audits, and reporting
  • Develop communications regarding policies, programs, and benefits
  • Develop annual renewal project plan and manage the open enrollment process including reviewing communications and enrollment system testing
  • Partner with third party administrators to investigate discrepancies, claim issues, and provide information in non-routine situations
  • Manage global LOA's and update company policies to stay compliant with Federal and State laws
  • Partner with the payroll team to ensure proper benefits deductions or payments are made timely
  • Respond to employee benefit related questions timely while offering education
  • Design and develop benefit programs/policies aligned with organizational goals and objectives

Global Leave of Absence Manager

Robert Half
Remote
09.2020 - 09.2022
  • Partnered with brokers/consultants, and networking groups in gaming and across the globe, including the United States, Canada, and South America
  • Developed and managed effective relationships with external vendors and benefit providers, including contract negotiation and benefits administration.
  • Managed company benefits and data in Workday
  • Conduct benefit audits to ensure carrier invoices and payroll deductions match enrollments
  • Analyzed and support the design and development of global benefit programs, ensuring the plans are both competitive and cost effective
  • Lead company-wide initiatives, including site-specific activities, trainings, as well as employee webcasts around local benefits and leave
  • Developed metrics for the wellness offerings to track engagement, effectiveness, and value
  • Managed and resolved complex LOA cases and assisted with system processing issues and leave pay discrepancies
  • Educated employees, managers, and HR Business Partners on processes/requirements for leave

Global Benefits Manager (Total Rewards)

OpenX
Pasadena, CA
05.2018 - 05.2020
  • Managed and administer the global benefits plans, benefit eligibility, enrollments, leave of absences, workers comp and employee inquiries for the US, UK, Australia and Singapore
  • Evaluated, and implemented new benefits and engagement projects x Developed the process and procedures for the new LOA rules and regulations due to Covid-19
  • Programmed and implemented the Workday Leave of Absence module
  • Monitored file feeds Workday file feeds to carriers and resolve error reports promptly
  • Managed 401K plan including ongoing administration, compliance, testing, and plan review
  • Ensured our plans are competitive and cost effective in the marketplace by analyzing current benefits compared to trends and legislated requirements, and present recommendations for changes and enhancements
  • Developed and managed the Annual Benefits Open Enrollment project plan, including employee and vendor communications, updating Workday benefits platform
  • Managed LOA/FMLA administration and ensure compliance with federal, state, and local legal requirements
  • Developed and maintained relationships with broker and third-party benefits vendors
  • Organize, implement, and conduct new hire orientation regarding benefit education for headquarters staff to ensure their understanding of benefit plans and enrollment provisions

Comp and Benefits Manager

Platinum HR Management
Los Angeles, CA
10.2017 - 05.2018
  • Designed, implemented, and managed the Benefit Administration for 89 union and non-union nursing homes.
  • Supervised the Benefits Assistant and Benefit Coordinators including managing workload, coaching, developing their skills and managing performance while providing significant input on hiring, salary, and performance decisions.
  • Programmed and managed benefits open enrollment process, create communication materials, and audits change files to carriers
  • Developed compensation management functions, such as job evaluation, external market pricing, internal benchmarking, and policy interpretation
  • Monitored and reviewed the effectiveness of existing compensation policies and benefit programs
  • Prepared annual cost analysis of benefits and develop company cost information for new plans
  • Provide management recommendations regarding sharing cost between employer and employee
  • Coordinated with HR Systems, vendors, and payroll to implement new and/or changed plans
  • Update employee communications, benefits booklets, Intranet, and other media used.
  • Designed benefit programs that are market competitive and align with the business strategy
  • Developed and conducted training sessions for both Clinic Managers and Corporate staff

Benefits Manager

Alliance College-Ready Public Schools
Los Angeles
10.2015 - 10.2017
  • Implemented, and administered all corporate employee benefit programs for 1,300 employees.
  • Analyzed/managed workers' comp claims to resolve promptly and reduce financial liability
  • Developed and executed employee safety plans relevant to the company's industry and according to legal guidelines and enforce policies to establish a culture of health and safety.
  • Recommended benefit programs by identifying employee requirements and industry trends.
  • Developed and managed the Annual Benefits Open Enrollment project plan, including employee and vendor communications and informational meetings.
  • Managed FMLA administration and ensured compliance with federal and state requirements
  • Developed and maintained relationships with third-party providers, brokers, and administrators
  • Reconciled Benefit invoices against the HRIS system and payroll deductions
  • Organize, implement, and conduct new hire orientation

Skills

  • Employee Benefits Implementation
  • Bilingual (Spanish)
  • Wellness Programs
  • Health Fair
  • Workday Implementation
  • ADP Workforce
  • UltiPro
  • ACA
  • 5500 Reporting
  • Renewals
  • Open Enrollment
  • Excel
  • Power Point
  • Google Docs
  • Bill Reconciliation
  • Benefit Analysis
  • Defined Contribution
  • Company Acquisitions
  • 401K
  • COBRA
  • Compliance
  • ERISA
  • DOL
  • HIPAA
  • Non-Profit
  • Unions / CBA's
  • Discrimination Testing
  • Workers Compensation

Professional Development

  • CEBS Certification, Exam study in progress, 2022
  • Workday - Benefits Fundamentals Module Training, 2019
  • Workday - Absence Management Module Training, 2020

Languages

Spanish
Full Professional

Timeline

Benefits Manager

Transact Campus
11.2022 - 01.2024

Global Leave of Absence Manager

Robert Half
09.2020 - 09.2022

Global Benefits Manager (Total Rewards)

OpenX
05.2018 - 05.2020

Comp and Benefits Manager

Platinum HR Management
10.2017 - 05.2018

Benefits Manager

Alliance College-Ready Public Schools
10.2015 - 10.2017
Rose España