Rose Feltner

Clean apartments, common areas.

• Demonstrated strong attention to detail when completing various cleaning tasks, ensuring all areas met established standards for cleanliness.
• Performed daily cleaning tasks efficiently.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.

• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
• Built long-lasting relationships with residents.
• Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Took orders and delivered food items to residents in main dining room.
• Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
• Assisted in training new servers to uphold restaurant standards for quality service and efficient operations.
• Checked on needs of each table and retrieved additional items.
• Assisted management in maintaining a well-stocked inventory of supplies to ensure seamless daily operations and minimize disruptions due to shortages or discrepancies.
• Backed up hosts by greeting guests, assigning tables and escorting to seats.

• Cleaned and sanitized surfaces, tools, and equipment.
• Restocked condiments, beverages, and utensils per expected use levels.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Prepared ingredients and recipe components ahead of time.
• Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
• Served food according to temperature, safety, and presentation guidelines.
• Tracked meal purchases and accepted payments at cash register.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Enhanced customer service with timely and accurate information when handling inquiries.
• Reduced errors in data entry through rigorous attention to detail and double-checking work.