Rose Fernandez
Princeton
Summary
Dedicated professional with proven ability to foster strong client relationships and collaborate effectively within teams. Skilled communicator adept at multitasking and problem-solving to achieve organizational goals. Committed to maintaining a positive work environment and contributing to team success.
Overview
8
8
years of professional experience
Work History
Marketing Assistant/Bartender/Crew
American Multi-Cinema, Inc.
Los Angeles
06.2022 - 03.2024
- Proofread copy and organized research spreadsheets for posters, newsletters, social media content, and trailers to ensure accuracy and accessibility.
- Created a welcoming atmosphere for customers by offering friendly service and engaging conversation.
- Served drinks while ensuring a clean and sanitary bar area to create a safe and inviting environment.
- Meticulously presented each drink order to enhance customer appeal and satisfaction.
- Prepares and maintains ingredients by following recipes
CSR/Interpreter/Sales/Logistics Operator
Products Engineering Corporation.
Torrance
05.2019 - 03.2022
- Assisted customers by addressing inquiries via phone/messages, employing problem-solving skills to ensure accurate e-commerce account management.
- Supported customers with purchase needs while performing clerical tasks, including generating quotations, invoices, data entry, and managing phone communications.
- Provided interpretation services for the CEO during meetings and discussions.
- Maintained communication with domestic and international customers, relaying information to warehouse to facilitate proper and timely product shipments.
Optometrist Assistant
South Bay Eyecare Optometry
Torrance
05.2017 - 05.2019
- Responded to patient phone calls, addressed inquiries, arranged appointments, and managed accounts to enhance patient experience.
- Greeted patients as first point of contact for inquiries and assisted doctor during checkup process to ensure efficient patient flow.
- Assisted patients with eye exams and vision tests.
- Managed patient records and appointment scheduling efficiently.
- Prepared examination rooms and maintained equipment cleanliness.
Accounting Assistant
FamilyCord.cn
Torrance
10.2015 - 04.2017
- Processed customer payments and receipts in Quickbooks to facilitate accurate financial tracking.
- Organized and maintained paperwork and entered data to ensure efficient record-keeping.
- Handled customer phone inquiries, providing accurate information to resolve issues.
Education
Sociology -
University of California, Los Angeles
Los Angeles, CA, United States01-2025
Some College (No Degree) -
El Camino College
Gardena, CA, United StatesSkills
- Digital Marketing Tools
- Brand Promotion
- Market Research
- Fact-checking
- Adobe Creative Cloud
- Microsoft Office Suite
- Google Drive
- Dropbox
- Project Support
- Scheduling
- Multitasking
- Attention to detail
- Detail-oriented
- Problem solving
- Interpersonal communication
- Adaptability to change
- Customer service
Languages
- Mandarin
- Cantonese
- Spanish
- Japanese
Timeline
Marketing Assistant/Bartender/Crew
American Multi-Cinema, Inc.
06.2022 - 03.2024
CSR/Interpreter/Sales/Logistics Operator
Products Engineering Corporation.
05.2019 - 03.2022
Optometrist Assistant
South Bay Eyecare Optometry
05.2017 - 05.2019
Accounting Assistant
FamilyCord.cn
10.2015 - 04.2017
Sociology -
University of California, Los Angeles
Some College (No Degree) -
El Camino College