Rose Frederic

• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

• Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
• Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked flexible hours across night, weekend, and holiday shifts.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.

Developed and maintained courteous and effective working relationships.

• Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
• Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
• Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
• Provided emotional support and companionship to improve quality of life for residents.
• Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
• Communicated with family members and other caregivers to provide updates on well-being and care of residents.
• Engaged residents through events, small groups, and personal attention.
• Scheduled movies, entertainment, and other special events.
• Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
• Facilitated smooth transitions between activities through efficient set-up and break-down procedures, minimizing downtime for participants.
• Increased social interaction among residents through facilitating group activities and fostering a sense of community.
• Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
• Evaluated the effectiveness of each activity based on participant feedback and adjusted programming accordingly for increased satisfaction.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Addressed customer needs and made product recommendations to increase sales.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Implemented loss prevention strategies, reducing instances of theft at checkout.

• Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
• Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
• Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
• Explained menu items and suggested appropriate options for food allergy concerns.