Summary
Work History
Skills
Timeline
Generic
Rose Garcia

Rose Garcia

Brookshire,TX

Summary

Experienced Return Agent with comprehensive knowledge of customer service procedures and inventory management. Proven ability to manage challenging situations, resolve customer complaints and ensure timely processing of returns. Demonstrated skills in using return software systems efficiently and developing strategies to minimize return rates. Committed to maintaining high levels of accuracy, productivity and quality service delivery.

Work History

Unboxing Return

Amazon warehouse
Brookshire, Texas
11.2023 - 04.2024

I was a Trex , unboxing, return, label

  • Verified customer information for return items, including name, address and phone number.
  • Inspected returned items to ensure they were in good condition prior to restocking.
  • Updated records of returned items in computer database or physical filing system.
  • Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters.

Skills

  • Sales experience
  • Shipping procedures
  • Complaint Handling
  • Lease negotiation

Timeline

Unboxing Return

Amazon warehouse
11.2023 - 04.2024
Rose Garcia