Summary
Overview
Work History
Education
Skills
Timeline
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Rose Gardner

Voorheesville

Summary

Healthcare professional with proven track record in supporting patient care and clinical operations. Adept at collaborating with multidisciplinary teams to ensure quality outcomes and adapt to evolving needs. Possesses expertise in patient communication, medical terminology, and administrative tasks. Known for reliability, strong work ethic, and patient-focused approach. A professional with commitment to high standards and result-driven care. Known for valuable contributions in patient assistance and supporting healthcare teams. Reliable and adaptable, with strong skills in patient care and communication, fostering collaborative working environment. Experienced with patient care and support tasks. Utilizes effective communication to enhance patient experiences and support team dynamics. Knowledge of healthcare procedures ensures seamless care delivery and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

25
25
years of professional experience

Work History

Health Care Office Manager

Genesis Pediatrics
02.2000 - Current


  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Maintained positive patient relations by addressing problems head-on and implementing successful corrective actions.
  • Developed detailed plans based on broad guidance and direction.
  • Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with patients.
  • Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
  • Responded proactively and positively to rapid change.
  • Enhanced team communication with efficient coordination of patient care activities, resulting in smoother operation and patient satisfaction.
  • Contributed to patient education by preparing and distributing informational materials, empowering patients in their own care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Performed all billing, coding and collection services for company.

Education

Bachelor Of Applied Arts - Archeology

State University of New York
NY
05.2000

Skills

  • Clear oral/written communication
  • Scheduling and calendar management
  • Payroll and budgeting
  • Documentation and control
  • Vendor engagement
  • Customer Relations
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Conflict Resolution
  • Professionalism
  • Problem-solving aptitude
  • Communication Skills
  • Plan projects
  • Reporting and documenting
  • Billing
  • Bookkeeping
  • Credit and collections
  • Mail handling
  • Scheduling
  • Meeting planning
  • Documentation expertise
  • Policy and procedure modification
  • Patient education and counseling
  • Patient and family advocacy
  • Health Care Law Compliance

Timeline

Health Care Office Manager

Genesis Pediatrics
02.2000 - Current

Bachelor Of Applied Arts - Archeology

State University of New York

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Rose Gardner