Rose Gerber

As a test administrator I have experience working in a professional office setting with a time sensitive schedule often subject to last minute change, greeting and admitting candidates, answering phones, handling IDs, memorizing and understanding detailed company policies and procedures as well as client specific ID and admission rules which vary by test, and working quickly and efficiently under time constraints while handling technical difficulties as they arise.

As an imbedded tutor I tutored an English 101 class both inside and outside of the classroom while continuing my studies as a biology major and working part time at Pearson. I created my own schedule and organized study groups and individual tutorial sessions with students as well as collaborated with the professor to create supplemental study materials and video tutorials on how to navigate campus services and websites.

At Petco, I gained valuable customer service, and sales experience while working in a fast paced environment which required me to multitask. My duties included, answering phones, completing online orders, stocking shelves, reading planograms, cashiering, cleaning, feeding, and caring for a wide variety of fish and small animals, travelling and using a company card for bank deposits and animal feed, and providing quality customer service while working as a team with my fellow associates.