Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Rose Gillespie

Seattle,WA

Summary

Well-rounded professional with proven ability to work well in high volume establishments with a team oriented approach. Excels at prioritizing tasks, taking initiative, and catering to each guests needs. Dedicated and eager to grow and learn. STRENGTHS Clear, effective communication with coworkers and guests, personable and engaging interactions with guests, attention to detail, and excels at working calmly in high stress situations effectively deescalating any unanticipated problems.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender/Server

Navy Strength
03.2023 - Current
  • Curated unique and enjoyable experiences for each and every guest, ensuring customer satisfaction.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on bar standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server- Seasonal

Mbar
05.2023 - 10.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Barback/Prep

Navy Strength
10.2022 - 08.2023
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Reduced waste by accurately measuring and portioning ingredients for house made syrups, batches, and mixes.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.

Bartender/Barback

Central Saloon
06.2022 - 10.2022
  • Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
  • Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
  • Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.

Skills

  • High-Volume
  • Inventory Control
  • POS operations
  • Product promotions
  • Communication
  • Personable
  • Casual Fine Dining

Certification

  • MAST 12
  • Food Handlers Permt
  • BarSmarts

Timeline

Server- Seasonal

Mbar
05.2023 - 10.2023

Bartender/Server

Navy Strength
03.2023 - Current

Barback/Prep

Navy Strength
10.2022 - 08.2023

Bartender/Barback

Central Saloon
06.2022 - 10.2022
Rose Gillespie