Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rose Gipson

Spartanburg,SC

Summary

Proven Patient Access Specialist from Spartanburg Regional with a strong background in HIPAA compliance and medical terminology. Excelled in enhancing patient satisfaction through effective communication and meticulous record management. Demonstrated flexibility and a commitment to quality care, showcasing both hard and soft skills essential for healthcare excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Spartanburg Regional
08.2024 - Current
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.

Patient Access Representative

Spartanburg Regional
08.2022 - 08.2024
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Maintained patient records in compliance with security regulations.

Dietary Aide

Spartanburg Regional
01.2021 - 08.2022
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Education

Bachelor of Science - Health Sciences

Limestone University
Gaffney, SC
12-2025

High School Diploma -

Chesnee Highschool
Chesnee, SC
05-2017

Skills

  • Medical Terminology
  • Front Desk Operations
  • HIPAA Compliance
  • Appointment Scheduling
  • Medical records

Certification

Cpc-A

( 37.0 CEUS / 370 Training hours)

( AAPC)

Medical Billing and Coding

( Spartanburg Community College)

Timeline

Patient Access Specialist

Spartanburg Regional
08.2024 - Current

Patient Access Representative

Spartanburg Regional
08.2022 - 08.2024

Dietary Aide

Spartanburg Regional
01.2021 - 08.2022

Bachelor of Science - Health Sciences

Limestone University

High School Diploma -

Chesnee Highschool

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Rose Gipson